NICE

Contact Centre Supplier Directory

NICE

NICE is a leading global enterprise software provider that enables organizations to improve customer experience and business results, ensure compliance and fight financial crime.

Our mission is to help our customers build and strengthen their reputation by uncovering customer insight, predicting human intent and taking the right action to improve their business.

We do this by capturing large amounts of structured and unstructured data (customer interactions, and transactions) from multiple sources. We then apply best-in-class analytics to this data to provide real-time insight and uncover intent.

Our solutions allow organizations to operationalise this insight and embed it within their daily business processes, empowering them to provide better service, motivate and engage employees and identify potential risk to the enterprise.

 

 

The Latest News From NICE

 

Say Goodbye to Contact Centre Agent Notes

NICE Delivers New Robotic Process Automation

How to Turning the Unamazing into the Amazing

NICE Launches ElevateAI, AI as a Service (AIaaS)

NICE Leader in Robotic Process Automation PEAK Matrix

NICE Drives Patient Care for Health Authority

NICE Launches FluenCX, a New Approach to Deliver Digital-First CX

NICE Announce Intent-Driven CX Capability with Enlighten AI

NICE Positioned As Leader in 2022 Magic Quadrant for RPA

NICE Introduces New Innovations in Digital CX and AI

Prepare Contact Centre Agents for Every Interaction

The Ultimate Contact Centre Training Guide – Download NOW

NICE Interactions – Frictionless Customer Experiences

Secure Trust Bank Chooses SVL to Upgrade WFM Solution

NICE & Deutsche Telekom Global Announce Partnership

NICE Investigate Helps UK Police with their Enquiries

NICE Named as Top Provider for Voice of the Customer

NICE Achieves Perfect Scores for WFM in DMG Report

Interactions 2022 Live – 24-25th May – NICE Conference

NICE CXone Gets Top Honours for Contact Centre Platforms

 

Contact NICE

160 Queen Victoria Street, 2nd Floor, London. EC4V 4BF

Telephone: 0207 002 3000

Website - Email - LinkedIn - Facebook - Twitter - YouTube

 

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