– CallMiner

Contact Centre Supplier Directory

– CallMiner

CallMiner, the leading provider of conversation analytics to drive business improvement…

CallMiner is the global leader in conversation analytics to drive business performance improvement. Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comprehensive platform to analyse omnichannel customer interactions at scale, allowing organisations to interpret sentiment and identify patterns to reveal deep understanding from every conversation.

By connecting the dots between insights and action, CallMiner enables companies to identify areas of opportunity to drive business improvement, growth and transformational change more effectively than ever before. CallMiner is trusted by the world’s leading organisations across retail, financial services, healthcare and insurance, travel and hospitality, and more.

The Latest News From CallMiner

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CX Landscape Study: 58% of CX Depts Don’t Align with…

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Webinar: Simplifying Real-Time Contact Centre Agent Guidance

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How to Identify, Support, and Retain Vulnerable Customers

Enhance Customer Service Through Speech Analytics

Contact CallMiner

Strelley Hall, Main Street, Strelley Village, Nottingham, NG8 6PE.

Telephone: 0115 906 1142

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