Odigo provides Contact Centre as a Service (CCaaS) solutions that facilitate communication between large organisation and individuals thanks to a global omnichannel management solution.
Thanks to its innovative approach based on empathy and technology, Odigo enables brands to connect with the crucial human element of interaction while also taking full advantage of digital possibilities.
A pioneer in the customer experience (CX) market, the company caters to the needs of more than 250 large enterprise clients in over 100 countries.
The Voice of the Contact Centre Consumer 2023
Contact- Centres – 31 May 2023
Consumers Returning to Assisted Channels Due to Cost-of-living
Contact- Centres – 26 May 2023
UK Contact Centre Decision-Makers’ Guide
Contact- Centres – 27 February 2023
How to create the total customer package? Total experience
Contact- Centres – 26 January 2023
Company Profile: Odigo
Contact- Centres – 1 January 2023
Contact Centres Facing More NLP Challenges
Contact- Centres – 15 November 2022
Odigo Contact Centre Event: Braving the Storm
Contact- Centres – 4 November 2022
Odigo Global Leader in Contact Centre as a Service Report
Contact- Centres – 18 October 2022
Rethinking Customer Service in the Contact Centre
Contact- Centres – 17 October 2022
3 out of 4 European Businesses have invested in AI for CX
Contact- Centres – 22 September 2022
The Future State of Customer Experience in Contact Centres
Contact- Centres – 20 September 2022
What do Contact Centre Customers Really Think?
Contact- Centres – 2 September 2022
Brits don’t think Utilities Companies Have Their Best Interests at Heart
Contact- Centres – 1 September 2022
Odigo Download: How to Make the Most of Contact Centre Data
Contact- Centres – 24 August 2022
The Future of Customer Experience: Invisible & Seamless Personalisation
Contact- Centres – 11 August 2022
Pindrop & Odigo Partner to Provide Voice Authentication & Fraud Detection Tech
Contact- Centres – 12 July 2022
Odigo Joins Pega Partners Programme & Adds New Solution
Contact- Centres – 28 June 2022
Making Space for Contact Centre Agent Wellbeing
Contact- Centres – 25 June 2022
Is it Time to Retire Average Handling Time in Contact Centres?
Contact- Centres – 20 June 2022
What do customers really think about Contact Centres today?
Contact- Centres – 9 June 2022
22 Tudor Street, London, EC4Y 0AY. UK
Telephone: 020 3026 8080
