Company Profile: Odigo

Thanks to its innovative approach based on empathy and technology, Odigo enables brands to connect with the crucial human element of interaction while also taking full advantage of digital possibilities.

A pioneer in the customer experience (CX) market, the company caters to the needs of more than 250 large enterprise clients in over 100 countries.

The Voice of the Contact Centre Consumer 2023 

Consumers Returning to Assisted Channels Due to Cost-of-living

UK Contact Centre Decision-Makers’ Guide

How to create the total customer package? Total experience

Company Profile: Odigo

Contact Centres Facing More NLP Challenges

Odigo Contact Centre Event: Braving the Storm

Odigo Global Leader in Contact Centre as a Service Report

Rethinking Customer Service in the Contact Centre

3 out of 4 European Businesses have invested in AI for CX

The Future State of Customer Experience in Contact Centres

What do Contact Centre Customers Really Think?

Brits don’t think Utilities Companies Have Their Best Interests at Heart 

Odigo Download: How to Make the Most of Contact Centre Data

The Future of Customer Experience: Invisible & Seamless Personalisation

Pindrop & Odigo Partner to Provide Voice Authentication & Fraud Detection Tech

Odigo Joins Pega Partners Programme & Adds New Solution

Making Space for Contact Centre Agent Wellbeing

Is it Time to Retire Average Handling Time in Contact Centres?

What do customers really think about Contact Centres today?



22 Tudor Street, London, EC4Y 0AY. UK

Telephone: 020 3026 8080


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