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Netcall plc

Customer expectations move fast with many channels and devices in play.

 

How do you deliver effortless, consistent and personal service that differentiates your business?

 

Using innovative technology, Netcall enables organisations to transform their CX. Regardless of how and when customers connect with you, we’ll help you add value to every journey.

 

Show your customers you understand them with knowledge of all previous interactions. Empower agents to provide fast, frictionless service, with an instant view of customer touchpoints across all channels. And remove silos with rapid integration of customer data. That’s what our tech is all about.

 

Hundreds of organisations trust Netcall with their most valued relationships. And our approach is what makes us unique.

 

We focus on improving your business, rather than simply installing technology. First, we gain a complete understanding of your current requirements and future objectives. We then identify ineffective processes and systems that restrict your progress.

 

The result? A precision solution that’s tailored to the unique needs of your business; now and in the future. Visit www.netcall.com/contact-centre to find out more.

 

Netcall at a glance:

 

- 700+ customers

 

- Over 20 years’ experience transforming customer engagement

 

- Specialist solutions for the public, healthcare and private sectors

 

- We serve 70% of the NHS Acute Health Trusts

 

- We support over 300 contact centres