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Workforce Optimisation

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CallMiner

CallMiner is a proud provider of customer engagement analytics for improving company and agent performance. With 14 years of industry…


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Bright UK Ltd

We measure and benchmark Performance, Employee Engagement and Customer Experience!   Bright was founded in 2000. Since then over 1,000…


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Serenova

Serenova envisions a world where customer experiences are so fluid and effortless that they’re simply taken for granted.   We’re…


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Puzzel

With nearly 20 years’ experience, Puzzel was one of the first to develop a cloud-based contact centre. Highly flexible and…