Knowledge Management

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Talkdesk

Talkdesk Enterprise Cloud Contact Centre empowers companies to make customer experience their competitive advantage.   With enterprise-class performance and consumer-like…


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Puzzel

With nearly 20 years’ experience, Puzzel was one of the first to develop a cloud-based contact centre. Highly flexible and…


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Netcall plc

Customer expectations move fast with many channels and devices in play.   How do you deliver effortless, consistent and personal…


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IFS Customer Engagement

IFS Customer Engagement provides a complete solution to transform the contact centre: combining omni-channel contact technology with Customer Service CRM…


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Aspect Software

Aspect helps enterprises break down the walls between people, processes, systems and data sources, empowering organisations to unite around the…