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Knowledge Base

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Bright UK Ltd

We measure and benchmark Performance, Employee Engagement and Customer Experience!   Bright was founded in 2000. Since then over 1,000…


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IFS Customer Engagement

IFS Customer Engagement provides a complete solution to transform the contact centre: combining omni-channel contact technology with Customer Service CRM…


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Aspect Software

Aspect helps enterprises break down the walls between people, processes, systems and data sources, empowering organisations to unite around the…