Customer Satisfaction

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Teleopti Ltd – UK & Ireland

Teleopti, is a global provider of workforce management (WFM) software, offering a WFM solution that is sophisticated, localised and easy…


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Syntec

Syntec (formerly Syntec Telecom) provides a fully-integrated suite of telephony and software solutions designed to enable efficient management of all…


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Serenova

Serenova envisions a world where customer experiences are so fluid and effortless that they’re simply taken for granted.   We’re…


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Puzzel

With nearly 20 years’ experience, Puzzel was one of the first to develop a cloud-based contact centre. Highly flexible and…


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Netcall plc

Customer expectations move fast with many channels and devices in play.   How do you deliver effortless, consistent and personal…


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Britannic Technologies

Britannic Technologies are award-winning specialists in voice communications, systems integration and managed services with experience of over 30 years in…


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IFS Customer Engagement

IFS Customer Engagement provides a complete solution to transform the contact centre: combining omni-channel contact technology with Customer Service CRM…


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Aspect Software

Aspect helps enterprises break down the walls between people, processes, systems and data sources, empowering organisations to unite around the…