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Call Handling

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Ultracomms

Ultracomms was founded over a decade ago as Europe’s first ever cloud-based contact centre solution provider. Today, the company is…


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Syntec

Syntec (formerly Syntec Telecom) provides a fully-integrated suite of telephony and software solutions designed to enable efficient management of all…


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Serenova

Serenova envisions a world where customer experiences are so fluid and effortless that they’re simply taken for granted.   We’re…


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Sagaciti

Sagaciti is a small, intimate, client-focused consultancy built on the personal integrity and experience of its Directors and Co-Founders, and…


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Puzzel

With nearly 20 years’ experience, Puzzel was one of the first to develop a cloud-based contact centre. Highly flexible and…


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Netcall plc

Customer expectations move fast with many channels and devices in play.   How do you deliver effortless, consistent and personal…


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Eckoh plc

Eckoh plc engaging your customers through multiple channels, as well as running a contact centre, is a huge challenge.  …


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Business Systems

Business Systems is the UK’s largest independent provider of call recording and workforce optimisation technologies including quality monitoring, speech analytics,…


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Britannic Technologies

Britannic Technologies is an independent, award-winning systems integrator. VoIP and Contact Centres, Cloud Hosting, Voice and Data Networking, Systems Integration…


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IFS Customer Engagement

IFS Customer Engagement provides a complete solution to transform the contact centre: combining omni-channel contact technology with Customer Service CRM…