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Back Office

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Serenova

Serenova envisions a world where customer experiences are so fluid and effortless that they’re simply taken for granted.   We’re…


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Genesys

Thousands of companies and organisations of all sizes around the world rely on Genesys every day to delight customers by…


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eg Solutions Plc

eg solutions plc is a provider of enterprise workforce optimisation software, specialising in the back office. eg pioneered this new…


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Business Systems

Business Systems is the UK’s largest independent provider of call recording and workforce optimisation technologies including quality monitoring, speech analytics,…


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mplsystems

mplsystems are an award-winning provider of Omni-Channel Contact Centre and CRM Customer Service applications. Our unique, configurable unified agent desktop…