/>

Agent Scoring

No Picture

Bright UK Ltd

We measure and benchmark Performance, Employee Engagement and Customer Experience!   Bright was founded in 2000. Since then over 1,000…


No Picture

Teleopti Ltd – UK & Ireland

Teleopti, is a global provider of workforce management (WFM) software, offering a WFM solution that is sophisticated, localised and easy…


No Picture

Serenova

Serenova envisions a world where customer experiences are so fluid and effortless that they’re simply taken for granted.   We’re…


No Picture

Noetica

Noetica is a British, privately owned software company headquartered in London trading globally and specialising in the development and delivery…


No Picture

Enghouse Interactive

Enghouse Interactive delivers technology and expertise to maximize the value of every customer interaction.   The Company develops a comprehensive…


No Picture

Eckoh plc

Eckoh plc engaging your customers through multiple channels, as well as running a contact centre, is a huge challenge.  …


No Picture

Business Systems

Business Systems is the UK’s largest independent provider of call recording and workforce optimisation technologies including quality monitoring, speech analytics,…


No Picture

QStory

QStory is the UK’s first end-to-end Intraday Automation solution. QStory’s cloud-based solution, ARTI™ automates contact centre real-time management processes.  …


No Picture

mplsystems

mplsystems are an award-winning provider of Omni-Channel Contact Centre and CRM Customer Service applications. Our unique, configurable unified agent desktop…


No Picture

Aspect Software

Aspect helps enterprises break down the walls between people, processes, systems and data sources, empowering organisations to unite around the…