| ◄ Prev | March 2022 |
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| Sun | Mon | Tue | Wed | Thu | Fri | Sat |
1Create Sensationa... | 2 | 3The Future of Sec... | 4 | 5 | ||
6 | 7 | 8 | 9Creating a Talent... | 10 | 11 | 12 |
13 | 14 | 15 | 16 | 17CCMA Best Practic... | 18 | 19 |
20 | 21 | 22Five9 Jam Session... | 23 | 24 | 25 | 26 |
27 | 28 | 29European Contact ... | 30CCMA Training: Ma... | 31 |
At Mercedes Benz World AMG Suite, Brooklands Drive, Weybridge KT13 0SL
Is the misalignment of CX priorities driving you round the bend?
![Create Sensationa...](javascript:xlightbox('<div class="qem "><div class="qem-icon"><div class="qem-calendar-small" style="margin:0 6px 6px 0;"><span class="day" >Tue<br>01</span><span class="nonday" ><span class="month"><em>Mar</em></span><span class="year">2022</span></span></div></div><div class="qem-small"><div class="qemright">
<img width="600" height="320" src="https://contact-centres.com/wp-content/uploads/2022/02/ccw-event-1-2-march-image-feb-2022-min.jpg" class="attachment-large size-large wp-post-image" alt="" />
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<h2 class="qem_title"><a href="https://contact-centres.com/event/create-sensational-customer-obsession/">Create Sensational Customer Obsession</a></h2><p class="readmore"><a href="https://contact-centres.com/event/create-sensational-customer-obsession/">Find out more...</a></p><div style="clear:both"></div></div></div>'); ){kind=link}
![The Future of Sec...](javascript:xlightbox('<div class="qem "><div class="qem-icon"><div class="qem-calendar-small" style="margin:0 6px 6px 0;"><span class="day" >Thu<br>03</span><span class="nonday" ><span class="month"><em>Mar</em></span><span class="year">2022</span></span></div></div><div class="qem-small"><div class="qemright">
<img width="600" height="318" src="https://contact-centres.com/wp-content/uploads/2022/01/PCI-PAL-Conference-BannerJan-2022-min.jpg" class="attachment-large size-large wp-post-image" alt="" loading="lazy" />
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<h2 class="qem_title"><a href="https://contact-centres.com/event/the-future-of-security-cx-annual-conference/">The Future of Security & CX Annual Conference</a></h2><p class="start" >From 3:00PM until 5:00PM</p><p class="location" >At Virtual/Online</p><p class="readmore"><a href="https://contact-centres.com/event/the-future-of-security-cx-annual-conference/">Find out more...</a></p><div style="clear:both"></div></div></div>'); ){kind=link}
![Creating a Talent...](javascript:xlightbox('<div class="qem ccma"><div class="qem-icon"><div class="qem-calendar-small" style="margin:0 6px 6px 0;"><span class="day" >Wed<br>09</span><span class="nonday" ><span class="month"><em>Mar</em></span><span class="year">2022</span></span></div></div><div class="qem-small"><div class="qemright">
<img width="600" height="318" src="https://contact-centres.com/wp-content/uploads/2022/02/ccma-Connect-Image-logo-feb-2021-min.jpg" class="attachment-large size-large wp-post-image" alt="" loading="lazy" />
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<h2 class="qem_title"><a href="https://contact-centres.com/event/creating-a-talent-pathway-in-your-contact-centre/">Creating a Talent Pathway in your Contact Centre</a></h2><p class="start" >From 08.30am until 12.30pm</p><p class="location" >At BT/EE/Plusnet Customer Contact Centre</p><p class="readmore"><a href="https://contact-centres.com/event/creating-a-talent-pathway-in-your-contact-centre/">Find out more...</a></p><div style="clear:both"></div></div></div>'); ){kind=link}
![CCMA Best Practic...](javascript:xlightbox('<div class="qem ccma"><div class="qem-icon"><div class="qem-calendar-small" style="margin:0 6px 6px 0;"><span class="day" >Thu<br>17</span><span class="nonday" ><span class="month"><em>Mar</em></span><span class="year">2022</span></span></div></div><div class="qem-small"><div class="qemright">
<img width="600" height="318" src="https://contact-centres.com/wp-content/uploads/2022/02/ccma-Ocado-image-event-feb-2022-min.jpg" class="attachment-large size-large wp-post-image" alt="" loading="lazy" />
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<h2 class="qem_title"><a href="https://contact-centres.com/event/ccma-best-practice-visit-with-ocado-contact-centre/">CCMA Best Practice Visit with Ocado Contact Centre</a></h2><p class="start" >From 09.00AM until 1:00PM</p><p class="location" >At Ocado Retail Limited</p><p class="readmore"><a href="https://contact-centres.com/event/ccma-best-practice-visit-with-ocado-contact-centre/">Find out more...</a></p><div style="clear:both"></div></div></div>'); ){kind=link}
![Five9 Jam Session...](javascript:xlightbox('<div class="qem five9"><div class="qem-icon"><div class="qem-calendar-small" style="margin:0 6px 6px 0;"><span class="day" >Tue<br>22</span><span class="nonday" ><span class="month"><em>Mar</em></span><span class="year">2022</span></span></div></div><div class="qem-small"><div class="qemright">
<img width="600" height="318" src="https://contact-centres.com/wp-content/uploads/2022/02/five9-jam-session-image-feb-2022-min.jpg" class="attachment-large size-large wp-post-image" alt="" loading="lazy" />
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<h2 class="qem_title"><a href="https://contact-centres.com/event/five9-jam-session-how-smart-is-your-virtual-agent/">Five9 Jam Session: How Smart is Your Virtual Agent?</a></h2><p class="start" >From 2:00PM until 3:00PM</p><p class="location" >At Virtual/Online</p><p class="readmore"><a href="https://contact-centres.com/event/five9-jam-session-how-smart-is-your-virtual-agent/">Find out more...</a></p><div style="clear:both"></div></div></div>'); ){kind=link}
![European Contact ...](javascript:xlightbox('<div class="qem ccma"><div class="qem-icon"><div class="qem-calendar-small" style="margin:0 6px 6px 0;"><span class="day" >Tue<br>29</span><span class="nonday" ><span class="month"><em>Mar</em></span><span class="year">2022</span></span></div></div><div class="qem-small"><div class="qemright">
<img width="600" height="318" src="https://contact-centres.com/wp-content/uploads/2022/02/ecccsa-webinar-mage-feb-2022-min.jpg" class="attachment-large size-large wp-post-image" alt="" loading="lazy" />
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<h2 class="qem_title"><a href="https://contact-centres.com/event/european-contact-centre-customer-service-exchange/">European Contact Centre & Customer Service Exchange</a></h2><p class="location" >At Virual Online</p><p class="readmore"><a href="https://contact-centres.com/event/european-contact-centre-customer-service-exchange/">Find out more...</a></p><div style="clear:both"></div></div></div>'); ){kind=link}
![CCMA Training: Ma...](javascript:xlightbox('<div class="qem ccma"><div class="qem-icon"><div class="qem-calendar-small" style="margin:0 6px 6px 0;"><span class="day" >Wed<br>30</span><span class="nonday" ><span class="month"><em>Mar</em></span><span class="year">2022</span></span></div></div><div class="qem-small"><div class="qemright">
<img width="600" height="318" src="https://contact-centres.com/wp-content/uploads/2022/03/CCMA-stress-image-march-2022-min.jpg" class="attachment-large size-large wp-post-image" alt="" loading="lazy" />
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<h2 class="qem_title"><a href="https://contact-centres.com/event/ccma-training-managing-stress/">CCMA Training: Managing Stress</a></h2><p class="start" >From 09:30am until 12:30pm</p><p class="location" >At Virtual/Online</p><p class="readmore"><a href="https://contact-centres.com/event/ccma-training-managing-stress/">Find out more...</a></p><div style="clear:both"></div></div></div>'); ){kind=link}