Noble Gamification Receives 2020 CCW Excellence Award
Noble Gamification Receives 2020 CCW Excellence Award for Workforce Innovations contact centre Solution of the Year Noble Systems, a global…
Noble Gamification Receives 2020 CCW Excellence Award for Workforce Innovations contact centre Solution of the Year Noble Systems, a global…
Gamification White Paper: The Business Case for Gamification Gamification sounds like the latest fad, maybe even a lot of hype…
Verint Expands Customer Engagement Optimisation Portfolio with the Addition of Gamification – Complements Existing Verint Solutions; Helps Organisations Drive Employee…
Gamification and Delivering a Great Customer Experience – For contact centres, delivering a great customer experience serves as a key…
Capita Survey Confirms Gamification holds the key to operational benefits but less than half of organisations familiar with concept, survey…
Customer relationship management is important for any contact centre to deliver the best customer experience possible. However multi-channel online customer…
Gamification could need a makeover despite increases in productivity and customer satisfaction shows Sunrise Software survey It’s a business strategy…
Teleopti has added mobility and motivational gamification to its latest version of Teleopti WFM. Employees are more empowered than ever,…
Research and Markets has announced the addition of the “2014 – 2015 Contact Centre Gamification Product and Market Report” report…
If you have kids under 12 years old, chances are you have heard more than you ever wanted to about…
Craig Pumfrey, Vice President Marketing EMEA at NICE Systems The football season is finished but with England Manager, Roy Hodgson,…