How to Prepare for what’s next in the Contact Centre
Shifting back; How to Prepare for what’s next in the Contact Centre Wayne Kay, Regional Vice President, sales, TTEC Digital,…
TTEC
Ways contact centres are innovating for long-term CX success
TTEC Hiring Over 3,500 Remote Contact Centre Agents in UK
T-NOW From TTEC CX Continuity in Days – Not Weeks
Contact Centres Maintain Human Connections in Crisis
TTEC & Pega Partner to Accelerate Digital Transformation
TTEC Assist Volkswagen UK with New Leeds Contact Centre
TTEC named UK Employer of the Year at GSA UK Awards
TTEC Win Gold Contact Centre Award at ECCCSA
TTEC & LivePerson Form Partnership to Fuel AI Digital Transformation
TTEC and LivePerson Form Strategic Partnership to Fuel AI-Powered Digital Transformation for Enterprises and contact centres Customer experience leaders combine…
TTEC Wins at Contact Centre Network Northern Ireland
TTEC Europe Wins Business Improvement Strategy Award at the 2019 Contact Centre Network Northern Ireland (CCNNI) Awards TTEC Holdings has…
TTEC Announce Series of Customer Experience Events
Contact Centre Events: A TTEC Thought Leadership Series – The CX Tipping Point Featuring Forrester Principal Analyst Ian Jacobs tipping…
Contact Centres – Fast Becoming A dream Job
Contact centres; fast becoming a dream job rather than a stepping stone to one – By Joanne Regan-Iles, Executive Director…
TTEC Reports Significant Customer Growth Across Europe
TTEC reports significant customer growth across Europe as demand for digital solutions rapidly increases, and looks forward to sharing details…
TTEC Establishes Customer Experience Operations in Greece
TTEC Establishes Customer Experience Operations in Greece, Extends European Footprint to Provide Regional Expertise 250 new customer care and omnichannel…
European Contact Centre and Customer Service Awards 2018
Winners announced at the European Contact Centre and Customer Service Awards 2018 – Booking.com wins Best Large Contact Centre and…
TTEC Wins Best Pan-European Contact Centre Award
TTEC Wins Best pan-European Contact Centre award at the European Contact Centre & Customer Service Awards (ECCCSA) 2018 CX transformation…
TTEC Announces Key Appointment to European Leadership Team
TTEC Holdings, Inc. a leading global customer experience services provider focused on the design, implementation and delivery of tech-enabled transformative…
TTEC Unveils New Customer Experience Innovation Lab
TTEC Unveils New Customer Experience Innovation Lab in Belfast, Showcasing the Company’s European Programmes – Omnichannel demonstration environment allows clients…