Volkswagen Group Launch Its Own Leeds Contact Centre
TTEC Announces new EMEA CX service for Volkswagen Group UK with the launch of its Leeds contact centre TTEC Holdings…
TTEC
Here’s What Always-On CX Looks Like in the New Normal
TTEC Availability of Virtual Contact Centre Solutions
How to Prepare for what’s next in the Contact Centre
Ways contact centres are innovating for long-term CX success
TTEC Hiring Over 3,500 Remote Contact Centre Agents in UK
T-NOW From TTEC CX Continuity in Days – Not Weeks
Contact Centres Maintain Human Connections in Crisis
TTEC & Pega Partner to Accelerate Digital Transformation
TTEC Assist Volkswagen UK with New Leeds Contact Centre
TTEC announces new contract win with Volkswagen Group UK and opens a new contact centre in Leeds TTEC Holdings, a…
TTEC named UK Employer of the Year at GSA UK Awards
TTEC named “UK Employer of the Year” for the second year running and runner up “Customer Experience Provider of the…
TTEC Win Gold Contact Centre Award at ECCCSA
TTEC win 2 top awards as they are named “Outsourced Contact Centre of the Year” and “Best Pan-European Contact Centre…
TTEC & LivePerson Form Partnership to Fuel AI Digital Transformation
TTEC and LivePerson Form Strategic Partnership to Fuel AI-Powered Digital Transformation for Enterprises and contact centres Customer experience leaders combine…
TTEC Wins at Contact Centre Network Northern Ireland
TTEC Europe Wins Business Improvement Strategy Award at the 2019 Contact Centre Network Northern Ireland (CCNNI) Awards TTEC Holdings has…
TTEC Announce Series of Customer Experience Events
Contact Centre Events: A TTEC Thought Leadership Series – The CX Tipping Point Featuring Forrester Principal Analyst Ian Jacobs tipping…
Contact Centres – Fast Becoming A dream Job
Contact centres; fast becoming a dream job rather than a stepping stone to one – By Joanne Regan-Iles, Executive Director…
TTEC Reports Significant Customer Growth Across Europe
TTEC reports significant customer growth across Europe as demand for digital solutions rapidly increases, and looks forward to sharing details…
TTEC Establishes Customer Experience Operations in Greece
TTEC Establishes Customer Experience Operations in Greece, Extends European Footprint to Provide Regional Expertise 250 new customer care and omnichannel…
European Contact Centre and Customer Service Awards 2018
Winners announced at the European Contact Centre and Customer Service Awards 2018 – Booking.com wins Best Large Contact Centre and…