Talkdesk Unveils CX Strategy Value Framework
Talkdesk Unveils Customer Experience (CX) Strategy Value Framework New Talkdesk methodology helps organizations pinpoint the most critical CX strategies for…
TalkDesk
Talkdesk Named a Leader for Intelligent Contact Centres
Talkdesk for Service Cloud Voice Available on AppExchange
Talkdesk Ranked #1 in G2 Reports Most of any CCaaS Provider
Customer Experience and why it Matters in your Contact Centre
Talkdesk Joins Epic App Orchard Marketplace
CX Pros Believe AI Will Provide Better Contact Centre Experience
Talkdesk Digital Returns & Combines Innovation with Charity
Talkdesk Earns Designation as Exemplary CCaaS Vendor and Value Index Leader
Talkdesk Enters Next Decade Fueled by Innovation
Talkdesk Enters Next Decade Fueled by Innovation, Expanded International Presence, New Brand Cloud contact centre leader’s rebrand reflects global expansion,…
Talkdesk Partnership with Microsoft Delivers Personalised CX
Talkdesk Announces Strategic Partnership with Microsoft to Help Enterprises Deliver More Personalized Customer Experiences Deeper integration of CRM and contact…
Talkdesk Channel & Alliances Programme Gains Momentum
Talkdesk Global Channel and Alliances Programme Gains Momentum, Expands Market Reach with Substantial Organisation and Leadership Investments in contact centes…
Talkdesk AI Trainer ‘human-in-the-loop’ tool for contact centres
Talkdesk launches AI Trainer, the first ‘human-in-the-loop’ tool for contact centres Talkdesk AI Trainer moves company one step further in…
Talkdesk Machine Learning with AWS Contact Centre
Talkdesk broadens machine learning with Amazon Web Services Contact Centre Intelligence Talkdesk collaboration with AWS CCI boosts artificial intelligence integration…
Boost Automation & Expand Customer Self-Service with AI
Contact Centre Talkdesk Webinar: Boost automation and expand customer self-service with Artificial Intelligence Tuesday, January 26 at 10 a.m. GMT…
Boost Automation & Expand Customer Self-Service with AI
Customer self-service has been a hot topic in the contact centre space for many years. Now, with new Artificial Intelligence…
Talkdesk Adds Talkdesk Remote and Talkdesk On The Go
Talkdesk adds new at-home and mobile workforce solutions with Talkdesk Remote and Talkdesk On The Go for contact centres Talkdesk…
PCI Pal Progress partnership with Cloud Contact Centre Provider Talkdesk
PCI Pal® progresses partnership with leading cloud contact centre provider Talkdesk The partnership offers enhanced security and compliance to Talkdesk…
Talkdesk Enhances Contact Centre Outbound Dialer Suite
Talkdesk enhances Contact Centre Outbound Dialer suite for efficient and compliant customer outreach Talkdesk 20-in-20 continues with new products and…