Talkdesk Webinar: Contact Centre Masterclass
Contact centres today are facing unprecedented levels of turnover, combined with low agent engagement and a talent shortage. So how…
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RSR Presents — Driving growth through great service: The lost art
Talkdesk Webinar: Contact Centre Masterclass
The Inner Circle Guide to Customer Interaction Analytics
How Contact Centres Transform Customer Experience with AI
Customer Loyalty. Where Does the Contact Centre Agent fit in?
LifeSearch Chooses Talkdesk Contact Centre Solution
Greg Rowe Contact Centre Solution Keeps Payments Flowing
Talkdesk Mobile App the Smart Way for Contact Centres CX
Contact Centre Masterclass: Maximise ROI with AI
AI has made its way into many different sectors in the workforce, but you may be considering how…
Building Foundations for Connected & Contextual Retail Experiences
Building the foundations for connected & contextual retail experiences Join Talkdesk for a fireside-style conversation with advisor and customer experience…
Talkdesk Named Leaders in Magic Quadrant for CCaaS
Talkdesk again named a Leader in the 2021 Gartner® Magic Quadrant™ for CCaaS. (contact Centre as a Service) We believe…
How To Drive Strategic Growth Through Contact Centres
Why and how to drive strategic growth through the contact centre – Download the Playbook from talkDesk This playbook will…
Contact Centre eBook: Customer Experience Predictions
Contact Centre eBook: Customer Experience Predictions Ready, set, 2022. Future-proof your CX now and ensure success in 2022. As the…
Wealthify Creates Richer Customer Interactions
Wealthify Creates Richer Customer Interactions with Talkdesk Contact Centre Solution Award-winning UK online investment service leverages advanced call capabilities and…
PCI Pal To Provide Payments for Talkdesk Customers
PCI Pal Provides Secure, Compliant Payments for Talkdesk Global contact centre Customers Joint Talkdesk and PCI Pal customer relationships expand…
The Role of Customer Service in Driving Consumer Loyalty
Talkdesk Research Reveals the Role of Customer Service in Driving Consumer Loyalty Will Expand Beyond Support Organisations have emerging opportunities…
Future of Workforce Engagement in Contact Centres
The future of workforce engagement in the contact centre – Download the Talkdesk Report NOW! This year, as employers and…
Talkdesk Unveils CX Strategy Value Framework
Talkdesk Unveils Customer Experience (CX) Strategy Value Framework New Talkdesk methodology helps organizations pinpoint the most critical CX strategies for…