Talkdesk Chosen as Wallbox Contact Centre Solution Pioneer in electric vehicle charging systems embarks on digital…
Category: TalkDesk
The Future of Retail Customer Service: Interactive & Unified
The Future of Retail Customer Service: Interactive and unified – Download the Talkdesk Contact Centre Report…
Talkdesk Webinar: Supercharge your Digital Strategies
Supercharge your digital strategies in your contact centre and save on interaction costs and improve CX…
Why and How to Drive Strategic Growth through the Contact Centre
Why and how to drive strategic growth through the contact centre – Download the Talkdesk playbook.…
Join Fred Sirieix at Opentalk. The CX Event of the Year!
Join Fred Sirieix at Opentalk London – the most innovative CX event of the year! Fresh…
SD Worx Chooses Talkdesk Contact Centre Solution
SD Worx Chooses Talkdesk Contact Centre Solution – Leading European HR services provider puts people at…
CX Leaders Plan Increase Investment in Contact Centre AI
79% of CX Leaders Plan to Increase Investment in Contact Centre AI and Automation Global Talkdesk…
European Contact Centre as a Service (CCaaS) Market 2021
Frost & Sullivan Frost Radar: European Contact Centre as a Service (CCaaS) Market, 2021 DOWNLOAD REPORT…
Contact Centre Best Practices: Designing Customer Conversations
According to Gartner, a high percentage of businesses will have abandoned their chatbots and virtual agent…
Talkdesk Webinar: Contact Centre Masterclass
Contact centres today are facing unprecedented levels of turnover, combined with low agent engagement and a…
The Inner Circle Guide to Customer Interaction Analytics
The Inner Circle Guide to Customer Interaction Analytics Drive AI-powered interaction analytics and unlock powerful business…
How Contact Centres Transform Customer Experience with AI
Smarter CX: How contact centres are transforming customer experience with AI Effortless CX is the new…
Customer Loyalty. Where Does the Contact Centre Agent fit in?
Developing a successful Customer Loyalty Strategy. Where Does the Contact Centre Agent fit in? Nowadays, especially…
LifeSearch Chooses Talkdesk Contact Centre Solution
LifeSearch Chooses Talkdesk Contact Centre Solution – Talkdesk to help UK’s leading life insurance advice firm…
Greg Rowe Contact Centre Solution Keeps Payments Flowing
Greg Rowe’s contact centre solution keeps customer communications and payments flowing with technology from Talkdesk and…
Talkdesk Mobile App the Smart Way for Contact Centres CX
New Talkdesk Mobile Apps Give Contact Centres a Smarter Way to Meet Customer Expectations While Agents…
Talkdesk Named Leaders in Magic Quadrant for CCaaS
Talkdesk again named a Leader in the 2021 Gartner® Magic Quadrant™ for CCaaS. (contact Centre as…
How To Drive Strategic Growth Through Contact Centres
Why and how to drive strategic growth through the contact centre – Download the Playbook from…
Contact Centre eBook: Customer Experience Predictions
Contact Centre eBook: Customer Experience Predictions Ready, set, 2022. Future-proof your CX now and ensure success…