Talkdesk Webinar: Contact Centre Masterclass
Contact centres today are facing unprecedented levels of turnover, combined with low agent engagement and a talent shortage. So how…
Contact centres today are facing unprecedented levels of turnover, combined with low agent engagement and a talent shortage. So how…
AI has made its way into many different sectors in the workforce, but you may be considering how…
Building the foundations for connected & contextual retail experiences Join Talkdesk for a fireside-style conversation with advisor and customer experience…
Talkdesk again named a Leader in the 2021 Gartner® Magic Quadrant™ for CCaaS. (contact Centre as a Service) We believe…
Why and how to drive strategic growth through the contact centre – Download the Playbook from talkDesk This playbook will…
Contact Centre eBook: Customer Experience Predictions Ready, set, 2022. Future-proof your CX now and ensure success in 2022. As the…
Wealthify Creates Richer Customer Interactions with Talkdesk Contact Centre Solution Award-winning UK online investment service leverages advanced call capabilities and…
PCI Pal Provides Secure, Compliant Payments for Talkdesk Global contact centre Customers Joint Talkdesk and PCI Pal customer relationships expand…
Talkdesk Research Reveals the Role of Customer Service in Driving Consumer Loyalty Will Expand Beyond Support Organisations have emerging opportunities…
The future of workforce engagement in the contact centre – Download the Talkdesk Report NOW! This year, as employers and…
Talkdesk Unveils Customer Experience (CX) Strategy Value Framework New Talkdesk methodology helps organizations pinpoint the most critical CX strategies for…