Talkdesk Chosen as Wallbox Contact Centre Solution
Talkdesk Chosen as Wallbox Contact Centre Solution Pioneer in electric vehicle charging systems embarks on digital transformation to spark great…
Talkdesk Chosen as Wallbox Contact Centre Solution Pioneer in electric vehicle charging systems embarks on digital transformation to spark great…
According to Gartner, a high percentage of businesses will have abandoned their chatbots and virtual agent applications within a few…
Contact centres today are facing unprecedented levels of turnover, combined with low agent engagement and a talent shortage. So how…
It’s no question that retail leaders believe customer experience (CX) is important, but many are not thinking about…
Contact centres today are facing unprecedented levels of turnover, combined with low agent engagement and a talent shortage. So how…
The Inner Circle Guide to Customer Interaction Analytics Drive AI-powered interaction analytics and unlock powerful business insights. Customer interaction analytics…
Smarter CX: How contact centres are transforming customer experience with AI Effortless CX is the new paradigm and it all…
Developing a successful Customer Loyalty Strategy. Where Does the Contact Centre Agent fit in? Nowadays, especially among younger demographics, long-term…
LifeSearch Chooses Talkdesk Contact Centre Solution – Talkdesk to help UK’s leading life insurance advice firm transform contact centre operations…
Greg Rowe’s contact centre solution keeps customer communications and payments flowing with technology from Talkdesk and PCI Pal Global kitchen…
New Talkdesk Mobile Apps Give Contact Centres a Smarter Way to Meet Customer Expectations While Agents and Employees are On-the-Go…