Syntec: The Case for PCI DSS in the Contact Centre
PCI DSS in the Contact Centre About the client: The client is a major direct selling cosmetics organisation with a…
Syntec – Integrated Contact Centre Systems
PCI DSS Can Help Achieve GDPR Compliance
Syntec Investigates Call Centre Professionals Views
GDPR, DTMF masking and the future of payment security
CardEasy wins the Genesys ‘Best Security Solution’ Award
CardEasy wins PCI Excellence Award for Success with Staples
Locus H2O Removes PCI risk from Omni-Channel Contact Centre
DTMF Payment Solution For The Contact Centre
Syntec – A Guide To PCI DSS in The Contact Centre
Pause and Resume is Dead in the Contact Centre
Pause and resume is dead in the contact centre – Simon Beeching Syntec We ran a webinar recently about PCI…
Syntec DTMF Payment Solution For Contact Centres
Syntec – CardEasy – DTMF payment solution for contact centres and call recording Using CardEasy, your customers enter their card…
Ways to reduce queuing time in your contact centre
Five ways to reduce queuing time in your contact centre – Danny Cresswell of Syntec explains Customers generally hate waiting…
The Key to a Successful PCI DSS project
The Keys to a successful PCI DSS project as revelaed by Colin Westlake Managaing Director at Syntec Considerations for vendor…
CardEasy keypad Payment by Phone Rated Avaya Compliant
CardEasy ‘keypad payment by phone’ DTMF payment solution now rated “Avaya Compliant” Syntec, a leading UK network operator and managed…
White Paper: PCI DSS in Contact Centres
Syntec release White Paper: De-Scoping Contact Centre Worldwide The updated report presents the findings of Syntec’s investigation into how contact…
How PCI Compliance Helps Achieve GDPR Compliance
How PCI compliance can help you achieve GDPR compliance too – Simon Beeching, Business Development Director at Syntec, discusses. As…
Ways To Reduce Queuing Time in your Contact Centre
Five ways to reduce queuing time in your contact centre – Danny Cresswell of Syntec gives tips and advice on…
DTMF Card Payment By Phone Tech; Customer Experience and AHT
DTMF ‘card payment by phone’ technology: customer experience and average handling time We are often asked whether consumers using DTMF…
International Win for Syntec CardEasy PCI DSS Solution
International win for Syntec’s CardEasy ‘keypad payment by phone’ PCI DSS solution CardEasy chosen by Micron for PCI DSS compliance…