Giving the customer control of the contact centre experience
Experience customisation is an innovation that’s blossoming in the 21st century. Technology has advanced to the point where a technologically-delivered…
Syntec – Integrated Contact Centre Systems
PCI DSS Compliant Card Payments in Contact Centres
Syntec CardEasy win 2020 PCI Excellence Award for Payment Security
Encryption or DTMF Masking for Contact Centres? Pros & Cons
CardEasy confirmed on G-Cloud 11 Digital Marketplace
Payment Security Versus Cost in Contact Centres
CardEasy wins ‘PCI Award for Excellence’ Award
6 Steps to Card Payment Security in Contact Centres
De-scoping from PCI DSS in the Contact Centre
DTMF Masking is the New PCI DSS Gold Standard
DTMF masking is the new PCI DSS gold standard for protecting telephone-based payment card data, reveals Syntec’s research Supported by…
DTMF Masking The New standard in MOTO Payment Security
Latest research and PCI guidelines confirm that DTMF masking is the new standard in MOTO telephone payment security – Simon…
Syntec: The Case for PCI DSS in the Contact Centre
PCI DSS in the Contact Centre About the client: The client is a major direct selling cosmetics organisation with a…
PCI DSS Can Help Achieve GDPR Compliance
How PCI DSS compliance can help you achieve GDPR compliance too – Simon Beeching of Syntec discusses the overlap between…
Syntec Investigates Call Centre Professionals Views
Card Payment Security – Survey Syntec investigates Call Centre Professionals’ views New Data Protection laws are increasing the pressure on…
GDPR, DTMF masking and the future of payment security
Expert insights – Neira Jones on GDPR, DTMF masking and the future of payment security By Simon Beeching – Syntec…
CardEasy wins the Genesys ‘Best Security Solution’ Award
CardEasy wins the Genesys ‘Best Security Solution’ Award at Call & Contact Centre Expo 2018, London Teon Rosandic, SVP Sales,…
CardEasy wins PCI Excellence Award for Success with Staples
CardEasy wins another ‘PCI Award for Excellence’ for its success with Staples in Europe Syntec has won its second consecutive…
Locus H2O Removes PCI risk from Omni-Channel Contact Centre
Locus H2O Wireless removes PCI risk from omni-channel contact centre A four week integration with TokenEx cloud tokenisation and Syntec’s…
DTMF Payment Solution For The Contact Centre
DTMF payment solution for the contact centre using Syntec’s CardEasy payment solution Using Syntec’s patented CardEasy managed service, your customers…