How Tokenisation can Improve the Customer Experience
How using tokenisation can improve the customer experience offered by your contact centre A customer’s experience (CX) when dealing with…
Syntec
Digital Transformation – The Future of Contact Centres
Why PCI DSS Matters: Protect Your business Ensuring Compliance
Processing Secure ACH Payments with CardEasy
How has COVID-19 affected your Contact Centre Operation?
Some Pitfalls of PCI DSS & GDPR to avoid for Contact Centres
Secure Card Payment Using Automatic Speech Recognition
Webinar: Descoping Contact Centres During COVID-19
Enabling Secure & PCI Compliant Payments Via Web Chat
PCI DSS Compliance when Contact Centre Agents Work Remotely
How to maintain PCI DSS compliance when your contact centre agents are working remotely Danny Cresswell, Chief Sales Officer at…
Syntec CardEasy Digital PCI DSS-Compliant Payments
Syntec has launched CardEasy Digital to provide PCI DSS-compliant card payment services for digital communication channels in contact centres such…
Giving the customer control of the contact centre experience
Experience customisation is an innovation that’s blossoming in the 21st century. Technology has advanced to the point where a technologically-delivered…
PCI DSS Compliant Card Payments in Contact Centres
PCI DSS-compliant card payments in contact centres Improving customer trust and de-scoping from the regulations This 15 minute webinar will…
Syntec CardEasy win 2020 PCI Excellence Award for Payment Security
CardEasy wins 2020 ‘PCI Award for Excellence’ for providing payment security to Hiscox and Avon Syntec won its fourth successive…
Encryption or DTMF Masking for Contact Centres? Pros & Cons
Point-to-point encryption (P2PE) vs. DTMF masking for contact centre PCI DSS compliance – What are the Pros and Cons of…
CardEasy confirmed on G-Cloud 11 Digital Marketplace
CardEasy ‘keypad payment by phone’, Syntec’s secure payment service for contact centres, has been confirmed as a G-Cloud 11 listed…
Payment Security Versus Cost in Contact Centres
Expert insights – Laurie Gablehouse discusses payment security versus cost in contact centres with Simon Beeching of Syntec Could you…
CardEasy wins ‘PCI Award for Excellence’ Award
CardEasy wins third ‘PCI Award for Excellence’ in a row for its successful deployment with global brands Syntec won its…
6 Steps to Card Payment Security in Contact Centres
Syntec’s patented CardEasy system lets your customers enter their card numbers using the touchtone keypad of their own phone, mid-call…