How has COVID-19 affected your Contact Centre Operation?
How has COVID-19 affected your Contact Centre Operation? Your experiences would be most welcome. It’s been a challenging year across…
How has COVID-19 affected your Contact Centre Operation? Your experiences would be most welcome. It’s been a challenging year across…
CardEasy wins 2020 ‘PCI Award for Excellence’ for providing payment security to Hiscox and Avon Syntec won its fourth successive…
Point-to-point encryption (P2PE) vs. DTMF masking for contact centre PCI DSS compliance – What are the Pros and Cons of…
CardEasy ‘keypad payment by phone’, Syntec’s secure payment service for contact centres, has been confirmed as a G-Cloud 11 listed…
Expert insights – Laurie Gablehouse discusses payment security versus cost in contact centres with Simon Beeching of Syntec Could you…
CardEasy wins third ‘PCI Award for Excellence’ in a row for its successful deployment with global brands Syntec won its…
Syntec’s patented CardEasy system lets your customers enter their card numbers using the touchtone keypad of their own phone, mid-call…
De-scoping from PCI DSS in contact centres: DTMF masking becomes the new standard The third edition of Syntec’s FREE research…
DTMF masking is the new PCI DSS gold standard for protecting telephone-based payment card data, reveals Syntec’s research Supported by…
Latest research and PCI guidelines confirm that DTMF masking is the new standard in MOTO telephone payment security – Simon…
PCI DSS in the Contact Centre About the client: The client is a major direct selling cosmetics organisation with a…