How has COVID-19 affected your Contact Centre Operation?
How has COVID-19 affected your Contact Centre Operation? Your experiences would be most welcome. It’s been a challenging year across…
Syntec
Some Pitfalls of PCI DSS & GDPR to avoid for Contact Centres
Secure Card Payment Using Automatic Speech Recognition
Webinar: Descoping Contact Centres During COVID-19
Enabling Secure & PCI Compliant Payments Via Web Chat
PCI DSS Compliance when Contact Centre Agents Work Remotely
Syntec CardEasy Digital PCI DSS-Compliant Payments
Giving the customer control of the contact centre experience
PCI DSS Compliant Card Payments in Contact Centres
Syntec CardEasy win 2020 PCI Excellence Award for Payment Security
CardEasy wins 2020 ‘PCI Award for Excellence’ for providing payment security to Hiscox and Avon Syntec won its fourth successive…
Encryption or DTMF Masking for Contact Centres? Pros & Cons
Point-to-point encryption (P2PE) vs. DTMF masking for contact centre PCI DSS compliance – What are the Pros and Cons of…
CardEasy confirmed on G-Cloud 11 Digital Marketplace
CardEasy ‘keypad payment by phone’, Syntec’s secure payment service for contact centres, has been confirmed as a G-Cloud 11 listed…
Payment Security Versus Cost in Contact Centres
Expert insights – Laurie Gablehouse discusses payment security versus cost in contact centres with Simon Beeching of Syntec Could you…
CardEasy wins ‘PCI Award for Excellence’ Award
CardEasy wins third ‘PCI Award for Excellence’ in a row for its successful deployment with global brands Syntec won its…
6 Steps to Card Payment Security in Contact Centres
Syntec’s patented CardEasy system lets your customers enter their card numbers using the touchtone keypad of their own phone, mid-call…
De-scoping from PCI DSS in the Contact Centre
De-scoping from PCI DSS in contact centres: DTMF masking becomes the new standard The third edition of Syntec’s FREE research…
DTMF Masking is the New PCI DSS Gold Standard
DTMF masking is the new PCI DSS gold standard for protecting telephone-based payment card data, reveals Syntec’s research Supported by…
DTMF Masking The New standard in MOTO Payment Security
Latest research and PCI guidelines confirm that DTMF masking is the new standard in MOTO telephone payment security – Simon…
Syntec: The Case for PCI DSS in the Contact Centre
PCI DSS in the Contact Centre About the client: The client is a major direct selling cosmetics organisation with a…