Noetica Host Toward Responsible Outbound Dialling Seminar
Noetica to Host ‘Toward Responsible Outbound Dialling’ Seminar at Britannic Technologies’ Convergence Summit 2016 17th November at Mercedes-Benz World and…
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Noetica Durham Office Supports Growing Base of Contact Centre Clients
Noetica Opens New Durham Office to Support Growing Client-Base of Contact Centres in the North of England and Scotland Noetica…
Noetica Appoints Contact Centre Specialist
Noetica Appoints Contact Centre Infrastructure Specialist in a Newly Created Management Position of IT Director Neil Rushton Brings More Than…
ACD Systems, The Naked Truth according to Noetica
In the beginning there was the telephone. In the good old days, people had a rather bulky and some may…
RSVP – Not your traditional contact centre
RSVP Docklands London – Once you walk into the company’s London Docklands based contact centre it’s abundantly clear that this…
Ten good reasons not to dismiss call scripting says Noetica
There has been a trend recently for companies to advertise the friendliness of their call centres by shouting at us…
Noetica Wins Two Contact Centre Technology Innovation Awards
Noetica Wins Two Contact Centre Technology Innovation Awards – British Call Technology Pioneer Awarded For Industry Innovation Noetica have announced…
What do contact centres, Jamie Oliver and McDonalds have in common?
Danny Singer – Founder & CEO OF Contact Centre Software provider Noetica explains what the contact centre, Jamie Oliver and…
Noetica and SATMAP Partner to Integrate Predictive Dialler With Contact Centre Agent and Customer Personality Matching
Noetica have announced its partnership with SATMAP. The partnership sees SATMAP’s cloud-based contact centre agent and customer personality matching technology…
Hosted & Cloud – Are they synonyms?
The future is in the cloud, or is it hosted? Are they different concepts or can these terms be used…
2Touch rolls out the new Synthesys inbound voice solution from Noetica
2Touch, one of the UK’s leading outsourcing providers specialising in fully integrated contact centre, response handling and fulfilment services, has…
Contact Centres without telephones – the rise and rise of web chat
the rise and rise of web chat – Danny Singer – Founder & CEO Noetica In technology, as in comedy,…