NICE To Acquire Mattersight Bolstering Leadership in Cloud Analytics
NICE To Acquire Mattersight, Bolstering its Leadership in Cloud Customer Service Analytics Integrating the market leading cloud analytics solutions of…
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Ways to Optimise Your Contact Centre with Cloud Technology
5 ways to optimise and enhance your contact centre with cloud technology – Paul Jarman, CEO, NICE inContact It’s no…
NICE inContact Empowers Contact Centres with CXone
NICE inContact Empowers Companies in Europe to Provide Exceptional Customer Experience with CXone NICE inContact CXone is a unified cloud…
NICE Webinar: The Future of Customer Service
NICE Webinar: The Future of Customer Service Presented By: Guest speaker, Mary Wardley, Program Vice President, IDC Research and Aviad…
Plan Your Learning Experience at Interactions 2018
Plan Your Learning Experience at Interactions 2018 – Take a Look at the Agenda! The Interactions 2018 agenda is built…
NICE Robotic Process Helps GDPR Compliance Requirements
NICE Robotic Process Automation Helps Enterprises Meet GDPR Compliance Requirements NICE’s Robotic Automation solution streamlines a variety of different and…
NICE Magic Quadrant for Workforce Engagement
NICE Named a Leader in Gartner’s Magic Quadrant for Workforce Engagement Management, Placed Highest in Ability to Execute and Furthest…
NICE Release GDPR Compliance Solution for Contact Centres
NICE Releases End-to-End, Dedicated GDPR Compliance Solution for Contact Centres The solution simplifies the implementation of better data governance processes…
NICE WFM Transforms Customer Experience for Thomas Cook
NICE Workforce Management is helping Thomas Cook UK increase operational efficiency, service level adherence, savings, and customer satisfaction NICE have…
IMImobile Joins NICE inContact DEVone Programme
IMImobile Joins NICE inContact DEVone Programme to Provide Omnichannel Chat on CXexchange Marketplace Omnichannel chat from IMImobile offers seamless agent…
NICE Empowers Garanti Bank to improve CX
NICE empowers Garanti Bank to improve customer service and build brand loyalty with its advanced analytics solution NICE’s leading Interaction…
NICE: Be a Quality Management Superhero
Be a Quality Management Superhero Arm yourself with an upgrade to NICE Quality Central and lead the way to a…
NICE Accelerates Voice of Customer with VoC Offering
NICE Accelerates Voice of Customer Innovation with Powerful New VoC Offering The NICE Satmetrix solution allows organizations of all sizes…
NICE Selected as Pre-Approved Public Sector Supplier in UK
NICE is included in the G-Cloud 9 framework, allowing government agencies at all levels to quickly and easily adopt NICE’s…
NICE inContact Introduces CXone Contact Centre Platform
NICE inContact Introduces CXone – the World’s No. 1 Cloud Customer Experience Platform CXone is a fully-integrated and open cloud…
Aeriandi Expands Voice Services with NICE Nexidia Analytics
Aeriandi expands secure voice services to offer NICE Nexidia Analytics Complementary suite of analytics tools enhances Aeriandi’s secure voice platform…
Metro Bank Engages Employees with NICE WFM in the Cloud
Metro Bank Engages Employees for Better Customer Service with NICE Workforce Management in the Cloud. NICE WFM will be used…
NICE Market Share Leader for Contact Centre WFO
DMG Report Confirms: NICE is the Market Share Leader for Contact Centre WFO NICE announced that it is the market…
NICE Webinar: Recording in the Contact Centre
Recording in the Contact Centre – The Path to the Cloud Presented By: Paul Stockford, Chief Analyst, Saddletree Research WEBINAR…