RingCentral and NICE Expand Contact Centre Partnership
RingCentral and NICE Expand and Extend Contact Centre Partnership Multi-year extension addresses accelerating market demand for an integrated, best-in-class Unified…
NICE inContact
NICE inContact CXone Accelerates International Growth
NICE inContact Helps Companies Apply Smarter AI
NICE inContact CXone Adds AI to Drive Higher CSAT
NICE Announces Agile WEM Empowering Contact Centres to Work Remotely
NICE inContact Named Cloud Contact Centre Leader by Gartner
NICE inContact & Zendesk Remote Contact Centre Teams
NICE inContact and Zendesk Partner On CXone
NICE inContact Receives Highest Scores in Gartner Report
NICE inContact CXone Empowers Omnichannel Experiences
NICE inContact CXone Empowers Omnichannel Experiences with New Native Salesforce Lightning User Interface Innovation advances CXone contact centre Agent for…
NICE inContact – Outcome Oriented Innovations for CX
NICE inContact Announces New Outcome-Oriented Innovations for Customer Services CXsuccess customer services for CXone partners with contact centre leaders at…
NICE inContact Highest Scores in Contact Centre Report
NICE inContact has received the highest scores in four of five use cases in Gartner’s Critical Capabilities Gartner’s latest report…
NICE inContact CXone Selected for 2,300 Seat Contact Centre
NICE inContact, a NICE business, have announced that a global research and technology company that serves customers in more than…
NICE inContact Leader in Cloud Contact Centre Research
NICE inContact have announced that NICE inContact CXone, the world’s #1 cloud customer experience platform, has been named a leader…
NICE inContact CXone AI Self-Service Solution Helps TechStyle
NICE inContact CXone AI Self-Service Solution Helps TechStyle Improve Operational Efficiency, Enhance Customer Experience, and Drive Cost-Savings CXone with integrated…
NICE inContact CXone Wins at Global Contact Centre Awards
NICE inContact CXone Named Best New Technology Solution by ICMI Global Contact Centre Awards NICE inContact was recognized for its…
NICE inContact Release New Omnichannel Customer Experience Insights
NICE inContact CXone Spring 2018 Release Introduces New Omnichannel Customer Experience Insights, Enhanced Workforce Collaboration, and Elevated Omnichannel Customer Experiences…
NICE inContact Empowers Contact Centres with CXone
NICE inContact Empowers Companies in Europe to Provide Exceptional Customer Experience with CXone NICE inContact CXone is a unified cloud…
IMImobile Joins NICE inContact DEVone Programme
IMImobile Joins NICE inContact DEVone Programme to Provide Omnichannel Chat on CXexchange Marketplace Omnichannel chat from IMImobile offers seamless agent…