How Teams Can Take Customer Experience to the next level

Enghouse Interactive and Microsoft join forces to host webinar on how Teams can take customer experience…

Enghouse Interactive Helps Council Solve Resident Queries

Enghouse Interactive helps Mayo County Council contact centre solve resident queries more effectively Mayo County Council…

Evros signs Agreement with Enghouse to strengthen Contact Centre Offering

Evros signs partnership agreement with Enghouse Interactive to strengthen contact centre offering to Irish businesses Integration…

Enghouse Interactive Promotes Node4 to Silver Partner Status

Enghouse Interactive Promotes Node4 to Silver Partner Status Achievement based on subsidiary, N4Engage’s success in selling…

The Role Of A Contact Centre Agent Post COVID

Where The Role Of A Contact Centre Agent Fits In A Post COVID World Jeremy Payne,…

Enghouse Release Proteus Call Accounting

Enghouse Interactive Releases Proteus Call Accounting Capability for Microsoft Teams New functionality helps businesses manage and…

Tips for Moving Your Contact Centre to the Cloud

Moving Your Contact Centre to the Cloud – Six Tips to Ensure Success Jeremy Payne, VP…

Enghouse Signs Partnership Agreement with converse360

Enghouse Interactive Signs Partnership Agreement with converse360 – Strategic Alliance Focused on Product Integration as well…

How UK Contact Centres are Reacting to the threat of COVID-19

Read the latest Inner Circle Guide to Contact Centre Remote Working Solutions, which contains data on…

The Green Contact Centre – What it means and matters

Building a greener contact centre – What it means and why it matters today by Jeremy…

Fighting the impact of Coronavirus in the Contact Centre

Webinar: ” Fighting the impact of Coronavirus by empowering customers to self-serve” We all need to…

UK Businesses Struggling to Meet Customer Expectations

UK Businesses Struggling to Meet Customer Expectations Research reveals that only a third (34%) of customer…

Enghouse Interactive’s Working From Home – Try Vidyo for Free

Your Free Trial – Real-Time Video Communication Platform To support your business in a time when…

Multi-Generational Consumer Demands in Contact Centres

Meeting Multi-generational Consumer Demands – Jeremy Payne, VP of Alliances, Enghouse Interactive, discusses how your contact…

MJ Flood Technology & Enghouse Announce Partnership

MJ Flood Technology and Enghouse Interactive Announce Partnership Dublin based ICT solutions specialists MJ Flood Technology…

Dialogic’s software business expands Enghouse’s product portfolio

Enghouse Systems Limited announced today it has acquired Dialogic Group Inc. for a purchase price of…

How to Build the Connected Council Contact Centre

Building the Connected Council Contact Centre” – Turning Technology from a Barrier to a Benefit by…

How Contact Centres Can Prepare For A Brexit Blitz

How Contact Centres Can Prepare For A Brexit Blitz  – Jeremy Payne Enghouse Interactive looks at…

Acquisition Expands Enghouse Contact Centre Presence in France

Enghouse Systems Limited have announced it has acquired Eptica S.A. which is based in the Paris…

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