Why PCI DSS matters (and what you can do to protect your business by ensuring you’re…
Category: CardEasy
Processing Secure ACH Payments with CardEasy
Processing secure Automated Clearing House (ACH) payments with CardEasy Firstly, what is an ACH payment? An…
How has COVID-19 affected your Contact Centre Operation?
How has COVID-19 affected your Contact Centre Operation? Your experiences would be most welcome. It’s been…
Some Pitfalls of PCI DSS & GDPR to avoid for Contact Centres
Some pitfalls of PCI DSS & GDPR to avoid for contact centres and remote workers –…
Webinar: Descoping Contact Centres During COVID-19
Descoping contact centres and remote workers in the era of COVID-19 Join Syntec at 10:30 a.m.…
Enabling Secure & PCI Compliant Payments Via Web Chat
Enabling secure and PCI-compliant online payments via web chat by your contact centre agents Georgia Woods,…
PCI DSS Compliance when Contact Centre Agents Work Remotely
How to maintain PCI DSS compliance when your contact centre agents are working remotely Danny Cresswell,…
Syntec CardEasy Digital PCI DSS-Compliant Payments
Syntec has launched CardEasy Digital to provide PCI DSS-compliant card payment services for digital communication channels…
Giving the customer control of the contact centre experience
Experience customisation is an innovation that’s blossoming in the 21st century. Technology has advanced to the…
PCI DSS Compliant Card Payments in Contact Centres
PCI DSS-compliant card payments in contact centres Improving customer trust and de-scoping from the regulations This…
Syntec CardEasy win 2020 PCI Excellence Award for Payment Security
CardEasy wins 2020 ‘PCI Award for Excellence’ for providing payment security to Hiscox and Avon Syntec…
Encryption or DTMF Masking for Contact Centres? Pros & Cons
Point-to-point encryption (P2PE) vs. DTMF masking for contact centre PCI DSS compliance – What are the…
CardEasy confirmed on G-Cloud 11 Digital Marketplace
CardEasy ‘keypad payment by phone’, Syntec’s secure payment service for contact centres, has been confirmed as…
Payment Security Versus Cost in Contact Centres
Expert insights – Laurie Gablehouse discusses payment security versus cost in contact centres with Simon Beeching…
CardEasy wins ‘PCI Award for Excellence’ Award
CardEasy wins third ‘PCI Award for Excellence’ in a row for its successful deployment with global…
6 Steps to Card Payment Security in Contact Centres
Syntec’s patented CardEasy system lets your customers enter their card numbers using the touchtone keypad of…
De-scoping from PCI DSS in the Contact Centre
De-scoping from PCI DSS in contact centres: DTMF masking becomes the new standard The third edition…
DTMF Masking is the New PCI DSS Gold Standard
DTMF masking is the new PCI DSS gold standard for protecting telephone-based payment card data, reveals…
DTMF Masking The New standard in MOTO Payment Security
Latest research and PCI guidelines confirm that DTMF masking is the new standard in MOTO telephone…