CallMiner Collaborates with Microsoft to Enhance AI Capabilities
CallMiner Collaborates with Microsoft to Enhance AI and machine learning Capabilities Through Azure Cognitive Services, including early access to OpenAI,…
CallMiner Collaborates with Microsoft to Enhance AI and machine learning Capabilities Through Azure Cognitive Services, including early access to OpenAI,…
What is digital customer experience management? Customer experience in the contact centre is one of the most important facets of…
CallMiner Introduces Combined Workforce Intelligence Capabilities to Elevate Contact Centre Agent Experience and Drive Improved Customer Outcomes New and expanded…
eBook: How 6 leading brands use customer insights – Download the CallMiner eBook NOW! Some brands lead, and others follow.…
CallMiner Named Automation Contact Centre Solution of the Year at CCW Excellence Awards The CallMiner Conversation Analytics Platform recognised among…
IT leaders, from department heads to CIOs, have had to evolve from managing back-office operations to needing to leverage both…
The pressure is on for retail brands to create a unique customer experience that feels personal and consistent. Leading brands…
CallMiner Advances Industry-Leading Conversation Analytics Platform to Drive Insights and Innovation Across More Types of Customer Interactions New capabilities, pre-built…
CallMiner Combines Conversation Analytics Platform now available for contact centres via Microsoft Azure Speech to Text Microsoft Azure Speech to…
CallMiner Webinar: Simplifying Real-Time Contact Centre Agent Guidance 28th October 2021 New technologies, new integrations, and an accelerated move to…
CallMiner – Overview of Conversational Intelligence Providers You can use conversational intelligence to deliver customer experience insights at scale, improve…