CallMiner: Your 2023 CX Predictions Report – Download NOW
Your 2023 CX Predictions Report for contact centres from CallMiner Download NOW Forrester foresees this year to be a year…
Your 2023 CX Predictions Report for contact centres from CallMiner Download NOW Forrester foresees this year to be a year…
IT leaders, from department heads to CIOs, have had to evolve from managing back-office operations to needing to leverage both…
The pressure is on for retail brands to create a unique customer experience that feels personal and consistent. Leading brands…
CallMiner Advances Industry-Leading Conversation Analytics Platform to Drive Insights and Innovation Across More Types of Customer Interactions New capabilities, pre-built…
CallMiner Combines Conversation Analytics Platform now available for contact centres via Microsoft Azure Speech to Text Microsoft Azure Speech to…
CallMiner Webinar: Simplifying Real-Time Contact Centre Agent Guidance 28th October 2021 New technologies, new integrations, and an accelerated move to…
CallMiner – Overview of Conversational Intelligence Providers You can use conversational intelligence to deliver customer experience insights at scale, improve…
Contact Centre Webinar: Getting Real About Real-time Agent Guidance – CallMiner 15th July and 20th July 2021 Progressive businesses today…
CallMiner Introduces the Open Voice Transcription Standard (OVTS) Industry-first Initiative Empowers Organizations with Open Selection for Preferred Speech Recognition Solutions…
Contact Centre Webinar: How to Identify, Support, and Retain Vulnerable Customers With financial and health crisis looming worldwide, and almost…
With financial and health crisis looming worldwide, and almost 8 in 10 UK adults having carried debt…