Enhance Customer Service Through Speech Analytics
African Bank Selects CallMiner to Enhance Customer Service Through Advanced Speech Analytics Deep Understanding of Voice-Based Interactions to Improve Bank’s…
African Bank Selects CallMiner to Enhance Customer Service Through Advanced Speech Analytics Deep Understanding of Voice-Based Interactions to Improve Bank’s…
Creating Happy Agents by Removing the Sources of Agent Churn Most companies have teams focused on keeping customers loyal. That’s…
CallMiner Visualise Powered by Tableau® Enriches Speech Analytics Insight with Graphical Impact Explore, discover and visually express your Voice of…
New CallMiner Customer Experience Solution Pack Speeds CX Insight from Unsolicited Feedback Speech Analytics Voice of the Customer (VOC) quality…
CallMiner and Morae Global Announce Partnership to Deliver Conversational Behavioral Analytics for Financial Services Risk Mitigation and Regulatory Compliance Voice…
CallMiner, the leading platform provider of award-winning contact centre speech and customer engagement analytics, announced today that its 2018 Net…
Innovate Loan Servicing Selects CallMiner Speech Analytics to Improve Contact Centre Efficiency and Collector Effectiveness – 100% monitoring of contact…
CallMiner, a provider of a platform for speech and customer engagement analytics, is partnering with Medallia, a provider of customer…
10 Keys to PCI Compliance in the Contact Centre – Scott Kendrick of CallMiner offers essential tips on how your…
Electricity, insurance, gas and broadband suppliers top the CallMiner Index Empathy in call centres is key to loyalty success New…
Leading Independent Research Firm Recognizes CallMiner as Having the Most Advanced, Enterprise-Ready Speech Analytics Functionality CallMiner Named a Leader in…