New NHS 24 Contact Centre Opens in Dundee

A new NHS 24 contact centre has opened in Dundee – allowing the service to help…

Three-quarters of Contact Centre Agents Facing Imminent Burnout

Three-quarters of Contact Centre Agents facing imminent burnout MaxContact calls on the industry to make 2022…

Contact Centre Attrition Risks if Resignations Start

Contact Centre attrition levels are at risk of spiralling if the ‘Great Resignation’ starts to really…

BT 150 New Jobs & Second Contact Centre in Newcastle

BT announces 150 new jobs and second multi-million pound contact centre in Newcastle BT Group today…

Contact Centres Could Be Heading for Own HGV Driver Crisis

Why the contact centre industry could be heading for its own HGV driver crisis – Ben…

Calabrio Introduces First SVP of Corporate Development

Calabrio Introduces First SVP of Corporate Development to Capitalize on Growth and Market Opportunity New executive,…

CC33 Recruitment Drive at Sheffield Contact Centre

 CC33 set to recruit more than 75 people and announce generous new employee package at Sheffield…

Europa Announces Employee Expansion at Contact Centre

Europa Contact Centre, the multi-channel outsource contact centre is set to expand its workforce by 25…

ECO set to create 350 Jobs at Sunderland Contact Centre

ECO (EC Outsourcing) set to create 350 new contact centre jobs at Doxford International Business Park,…

Work Starts on New NHS Contact Centre in Medway

Work starts on new multi-purpose ambulance, 999 and NHS 111 contact centre in Medway, Kent. Building…

Echo-U Creating 400 jobs at North East Contact Centres

Contact Centre outsource company have announced a recruitment drive at their contact centre sites in Newcastle…

Sainsbury’s Launch Biggest Ever Christmas Recruitment Drive

Sainsbury’s launches biggest ever Christmas recruitment drive creating 22,000 jobs, to include an additional 180 contact…

BT New Contact Centre Opens in Warrington

BT have announced the completion of its new Warrington contact centre in the Birchwood area of…

Contact Centre Outsourcer Sigma Plant Trees For Staff

Environmental tree planting project helps contact centre outrsource Sigma celebrate new staff appointments A unique partnership…

Two-Tier Culture in Contact Centres – Fight It or Embrace It?

Hybrid Working the Two-Tier Culture in Contact Centres: Fight It or Embrace It?. 83% of businesses…

Just Eat creates 1,500 North East jobs at New Contact Centre

Recruitment is under way at Just Eat as it announces details of their 1,500 seat contact…

BT completes Contact Centre Refurb with 350 New Jobs

350 new jobs as BT completes multi-million pound Doncaster Contact Centre refurbishment BT announced today it…

Ventrica Appoint Commercial Director at Contact Centre

Ventrica appoint Will Marsden as Commercial Director at Southend contact centre Ventrica, the fast-growth multilingual customer…

Virgin Media Creates 100 Contact Centre Jobs in Manchester

Virgin Media has opened applications for 100 full and part-time Contact Centre Roles in Wythenshawe, Manchester.…

error: Content Protected