Jabra Evolve Series – now certified for Microsoft Teams Today Jabra announces that its Evolve Series…
Category: – Products
Calabrio Unveils New Era of WFM & Customer Engagement
Calabrio Unveils New Platform for a New Era of Workforce and Customer Engagement designed for the…
Noble WFM Solution Meet Demands in Changing Contact Centre Landscape
Noble Workforce Management Meets the Growing Demand for WFM Solutions in a Changing Contact Centre Landscape…
PCI Pal achieves Mitel Developer Partner Certification
PCI Pal, the global provider of cloud-based secure payment solutions, has today announced it has become…
Customer Touch Point adds Emotion-Detecting Analytics
Customer Touch Point adds emotion-detecting analytics to portfolio following deal with Avoira Customer Touch Point has agreed…
Contact Solutions Implements Noetica SABRE Contact Centre Solution
Contact Solutions Implements the New Noetica SABRE™ Skills and Ability Based Routing Engine to Boost Contact…
Jabra & HP Collaborate on One-Stop Meeting Solution
Jabra and HP collaborate on one-stop solution for meeting room needs in the ‘new normal’ The…
Jabra launches New Q4 Cashback Promotion
Jabra launches new Q4 cashback promotion – Quarterly offers on professional audio devices to provide UK…
Talkdesk Adds Talkdesk Remote and Talkdesk On The Go
Talkdesk adds new at-home and mobile workforce solutions with Talkdesk Remote and Talkdesk On The Go…
The Secret to Successful of Home Contact Centre Agents
Callmedia CX Now: The Secret to Successful of Home Contact Centre Agents Duration • 50mins Are…
CallMiner Launch Speech & Interaction Analytics Model
CallMiner Launches Maturity Model for Implementing and Operationalising Speech and Interaction Analytics New Continuum Maturity Model…
Sitel Group Launches New EXP+To Simplify Customer Experience
Sitel Group Launches New EXP+™ To Simplify Delivery Of End-To-End Customer Experience Services in the contact…
PCI Pal adds Speech Recognition to cloud-based Agent Assist
PCI Pal® adds Speech Recognition capability to its cloud-based Agent Assist and IVR Payment solutions New…
Noble Gamification Receives 2020 CCW Excellence Award
Noble Gamification Receives 2020 CCW Excellence Award for Workforce Innovations contact centre Solution of the Year…
Jabra launch Speak 750 – Professional speakerphone for the New Normal
Jabra, the leader in personal sound as well as office solutions, announces the next model in…
Aspect Announces Availability of Via Contact Centre Solution
Aspect Announces General Availability of Aspect Via® 20, Its World-Class Enterprise Cloud Contact Centre Solution The…
Content Guru Announces Integration with Microsoft Teams
Content Guru announces new integration with Microsoft Teams Content Guru, the leading cloud communications provider, has…
Zendesk Debuts Real-Time Analytics Solution
Zendesk Debuts Sophisticated Real-Time Analytics Solution – Zendesk Explore Enterprise Advanced capabilities in Explore Enterprise will…
Noble Gamification Conquer Marketplace Challenges
Noble Gamification Helps Financial Services Firms Conquer Marketplace Challenges to Increase Employee and Customer Engagement Noble…