Zoom and Avaya announce new strategic partnership

Zoom and Avaya announce new strategic partnership to deliver enhanced collaboration experiences for the contact centre…

Noetica Partners with Talkdesk to Deliver Advanced Outbound Dialling

Noetica Partners with Talkdesk to Deliver Advanced Outbound Dialling and Campaign Management Solutions for the contact…

Five9 Launches GenAI Studio – AI for the Contact Centre

Five9 Launches GenAI Studio, the First Enterprise-Ready Solution Offering Click-and-Customize Generative AI for the Contact Centre…

Understanding AI-driven Forecasting: A Look Inside injixo Forecast

Can AI really predict the future? You’ve probably heard countless forecasting solutions claiming AI capabilities, but…

Unlocking Customer Experience Potential with Avaya Experience Platform (AXP)

Unlocking Customer Experience Potential with Avaya Experience Platform (AXP) Over the past year, Sabio Group has…

Cloudlinx Bolsters Its CX Portfolio with Content Guru storm

Cloudlinx Bolsters Its CX Portfolio with Content Guru’s storm® Platform Content Guru, a leading global provider…

MaxContact Announces Partner Programme

MaxContact Announces Partner Programme: Empowering Resellers to Capture the Booming CCaaS Market MaxContact have announced its…

ANTENNA Expands Service to all UK Critical National Infrastructure Providers

ANTENNA expands service to all UK Critical National Infrastructure providers – FourNet’s trusted, secure, cloud platform…

Content Guru Announces New DemocratiSed Service Management Tool

Content Guru Announces New DemocratiSed Service Management Tool to Reduce Real-Time Service Creation Friction storm® CONDUCTOR™…

Avaya Helps Enterprises Deliver AI-Powered Innovation

Avaya Helps UK and Ireland Enterprises Deliver AI-Powered Innovation Without Disruption Avaya CEO highlights how Avaya…

Jabra Announces Price Reduction on Jabra Engage 40

Jabra announces price reduction on Jabra Engage 40 for more cost-effective levels of customer satisfaction •…

Jabra Launches Jabra+ Cloud-Based Platform

Jabra Launches Jabra+ for Admins, a Cloud-Based Platform for Easy, Secure Video Device Management – Jabra…

Sensée Launches Surge Emergency Response Service

Sensée launches Surge emergency response service – Work-from-home CX specialist Sensée has launched an emergency response…

Five9 Intelligent CX Platform on Google Cloud Marketplace

Five9 announces availability of Intelligent CX Platform on Google Cloud Marketplace Five9 solution gives customers the…

Jabra Announces Cutting-Edge Updates to Elite 8 Active & Elite 10

Jabra Announces Cutting-Edge Updates to Elite 8 Active and Elite 10 at CES 2024 New noise…

Awaken Intelligence Announces Release of Awaken CoPilot

Awaken Intelligence, the market leader in agent guidance solutions for the contact centre, is excited to…

PCI Pal Teams up with Zoom to Create Exceptional Secure Payment Experiences

PCI Pal Teams up with Zoom to Create Exceptional Secure Payment Experiences PCI Pal have announced…

Five9 Announces Five9 OneStudent for Better Student Engagement

Five9 Announces Five9 OneStudent to Help Higher Education Answer the Call for Better Student Engagement Five9…

Content Guru Announces Expansion of Generative AI with brain® Solution

Content Guru Announces Major Expansion of Generative AI Support Within its brain® Solution Content Guru, a…

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