U-WFM partners with Key IVR to deliver secure payment solutions for the contact centre U-WFM have…
Category: – PCI DSS/GDPR
Peninsula Group Choose Eckoh CallGuard
Eckoh, the global provider of Secure Payment products and Customer Contact solutions has won a contract…
10 Keys to PCI Compliance in the Contact Centre
10 Keys to PCI Compliance in the Contact Centre – Scott Kendrick of CallMiner offers essential…
Ultracomms Showcase Payment Technology at Congress
Ultracomms to showcase innovative secure payment technology at Total Telecom Congress Ultracomms will be attending the…
Syntec: The Case for PCI DSS in the Contact Centre
PCI DSS in the Contact Centre About the client: The client is a major direct selling…
PCI DSS Can Help Achieve GDPR Compliance
How PCI DSS compliance can help you achieve GDPR compliance too – Simon Beeching of Syntec…
Admiral Picks Semafone for Contact Centre Security
Car insurance specialist upgrades PCI DSS compliance with Semafone’s Cardprotect™ technology UK insurance provider Admiral has…
Keep Calm & De-Scope! PCI DSS Compliance for Contact Centres
Keeping your data secure without stifling innovation is possible with a little planning and technology. Colin…
Keep Calm & De-scope – PCI Compliance for Contact Centres
Puzzel and PCI Pal present; Keep Calm and De-scope… PCI Compliance for Contact Centres Date: Thursday…
Contact Centre Tips: GDPR Made Easy
With plenty of companies still not compliant, and with those that are complaining about the strain…
Guidance for Contact Centres Still Struggling with GDPR
Semafone has created a guide specifically for contact centres to help them comply with the EU…
Managing Legacy Data – Avoiding a Toxic Shock
GDPR has led to many issues around the storage of data. SVL Director, Peter Gough, discusses…
Eckoh Wins Contract through Capita Partnership
A new contract win with its UK channel partner, Capita Customer Management Eckoh have announced a…
With GDPR In Effect What Does it Means for Data Analysis?
With GDPR in effect, Peter Dorrington at TTEC, looks at what it means for Customer Data…
Encoded Launch Secure Customer Engagement Platform
Encoded announces new secure customer engagement platform New platform allows businesses to accept fast, secure payments…
De-scope to Protect Customer Payment Details from Hackers
“De-scope to protect customer payment details from hackers” urges PCI Pal, in light of high-profile data…
Contact Centre Compliance Made Simple by Ultracomms
Ultracomms’ solutions are designed to enable customers to overcome the complexities associated with the key regulators…
Syntec Investigates Call Centre Professionals Views
Card Payment Security – Survey Syntec investigates Call Centre Professionals’ views New Data Protection laws are…
A Four-Step Process to Maintaining GDPR Compliance
A Four-Step Process to maintaining GDPR compliance by Infinity CCS With GDPR now in force, remaining…