ResQ Create 120 Permanent Jobs at Hull Contact Centre

ResQ to create 120 new permanent contact centre jobs in Hull ResQ, the leading outsourced contact…

Saving Lives Through Responsible Debt Management

Saving lives through responsible debt management  – Nic Marshall, CEO, ResQ 100,000 people in England attempt…

Consumer Uncertainty Doubles Revenue & Jobs at CallCare

Surge in consumer uncertainty doubles revenue and jobs at UK customer service contact centre specialist, CallCare…

VeriCall Wins Two Contact Centre GOLD Awards

VeriCall wins two GOLD Awards in Contact Centre World’s 2020 Ceremony  ‘Best Contact Center (Outsourced)’ and…

Vodafone Expands Contact Centre Partnership with ResQ

ResQ, the leading outsourced contact centre specialists, have announced that it has committed to a new…

RAC Sign Deal to Provide Contact Centre Solution for Renault

RAC signs deal to provide contact centre solution for Renault, Dacia and Alpine brands The RAC…

Enfield Council Extends Contact Centre Partnership

Enfield Council extends specialist contact centre partnership with Civica Civica, a global leader in software for…

Ascensos Announces New Turkey Based Contact Centre

Customer management and service provider Ascensos is to open its first contact centre in Turkey as…

118 448 Moves Contact Centre Operation to PodBPO

Jobs boost as 118 448 moves to Hemel Hempstead – Directory Enquiries Service, 118 448, has…

Capita Sign Outsource Contact Centre Contract with Irish Water

Capita signs Outsource customer service contract with Irish Water which will be handled by Capita’s Cork…

Contact Centre Outsourcing – Time to take a closer look

Contact Centre Outsourcing – Time to take a closer look Matthew Sims, Director of 4T4 Consult,…

John Lewis Agree Contact Centre Contract with D&G

John Lewis & Partners agree 3-year Contact Centre Outsource Contract with Domestic & General (D&G) John…

PTI Cymru Secure Outsource Contact Centre Contract

PTI Cymru secure new contact centre contract win with the Rail Delivery Groups’ ‘Rail to Refuge’…

Staff Praise Employer’s Actions During Coronavirus Crisis

ResQ Call Centre Staff Praise Their Employer’s Actions During The Coronavirus Crisis – ResQ’s call centre…

There’s More To Outsourcing Contact Centres Than Costs

Shattering the myth – why there’s more to outsourcing contact centres than cutting costs – Cyril…

Is UK Ending It’s Love Affair with foreign Contact Centres?

Is The UK ending its long-distance love affair with foreign contact centres. However, this has raised…

Job Loses Announced at Arise Limerick Contact Centre

Arise, the Limerick based contact centre outsource company, have announced that are set to make at…

Littlefish Invests in Sheffield Based Contact Centre

Littlefish invests in Sheffield creating 150 new roles in new contact centre, as it looks to…

BT Answers 100% of calls with UK based contact centres

BT completes 100% onshoring of customer service calls to the UK and Ireland to deliver personal…

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