Zoopla Announce Outsource agreement with Ventrica – Zoopla the property website, have announced that they are…
Category: – Outsource
Iceland Deesisde Contact Centre Staff Face Redundancy
It has been reported that Iceland, the frozen food retailer, is set to make contact centre…
Sabio Secures Contact Centre Contract with Journeycall
Sabio Group secures multi-year contact centre contract with Journeycall, part of ESP Group » Sabio will…
Thames Water Insource Contact Centre from SA
Thames Water’s insourcing of customer service contact centre and engineering positions results in 550 new jobs…
Ascensos Continues Contact Centre Outsource Expansion
Ascensos is continuing its international contact centre expansion with the announcement of a new base in…
Echo Managed Services achieves ServiceMark from ICS
Echo Managed Services achieves ServiceMark re-accreditation from the ICS for their outsourced contact centres. Specialist customer…
Webhelp Appoints Industry Veteran Benjamin Faes UK CEO
Webhelp, a leading global customer experience BPO player, today announces the appointment of Benjamin Faes as…
Wilko Set to Outsource Contact Centre to South Africa
High Street retailer Wilko is set to outsource their Worksop based Contact Centre to South Africa…
FM Outsource New Hire to Enhance Employee Experience
FM Outsource welcomes new hire to enhance the employee experience – Bury-based outsourced contact centre FM…
Capita Seven-year Contract extension with freenet AG
Capita signs seven-year outsource contact centre contract extension with freenet AG The contract will see Capita’s…
AnswerConnect Giving Back Through Community Initiatives
Contact centre outsourcer AnswerConnect celebrates a year of giving back through community-first initiatives Initiatives include the…
Sigma Connected Donates £5,000 to Help Vulnerable People
Contact Centre Outsource BPO Company Sigma Connected donates £5,000 to help vulnerable people at Christmas Business…
Lemon Contact Centre Expanding its services to Europe
Lemon Contact Centre is continuing to grow its export order book as it welcomes German data…
ResQ Win Double Gold at UK Contact Centre Forum Awards
ResQ, the multi award-winning outsourced contact centre specialist, has today announced that they have received not…
Echo Managed Services Northern Ireland joins the JAM Card Scheme
Echo Managed Services Northern Ireland joins the JAM Card Scheme – The NOW Group scheme supports…
Shawbrook Bank Selects Firstsource as its Contact Centre Partner
Specialist bank expands its multi-channel commitment to customer experience – Shawbrook Bank selects Firstsource as its…
Sheffield Contact Centre CC33 Make Key Senior Appointment
Leading South Yorkshire contact centre CC33 have announced the appointment of Tim Moody as Head of…
ChatLingual & HGS New Partnership to Pioneer Multilingual CX
ChatLingual and HGS Announce New Partnership to Pioneer Multilingual CX Multilingual messaging provider ChatLingual is thrilled…
Football Legend John Barnes coming to CC33’s Cash for Kids Fundraiser
Football legend John Barnes coming to Sheffield for CC33’s Contact Centre Cash for Kids fundraiser Football…