Webhelp UK is celebrating the 20th anniversary of its longest standing team member. To recognise the…
Category: – Outsource
Civica appointed to Worcestershire Council contact centres
Civica appointed to Worcestershire Council contact centres -Local partnership to sustain and improve services while saving…
Echo Managed Services Shortlisted for Contact Centre Award
Echo Managed Services have been shortlisted for three prestigious contact centre industry awards Echo selected for…
Webhelp UK announce Contact Centre Job Creation
Webhelp UK will soon be doubling its combined workforce at its Kilmarnock and Dunoon contact centres…
Call Connection Announce 40 New Jobs at Newcastle Contact Centre
Call Connection, the Insurance outsource company, have announced plans to recruit an additional 40 staff at…
Top RESPONSE Talent Go Lean to Improve
Leading UK Customer management specialists, RESPONSE, have demonstrated their commitment to developing the very best talent…
DBF UK Outsourced Contact Centre, Reports 45% Growth in 2014
DBF UK, Outsourced Contact Centre, Reports 45% Year-on-Year Growth in 2014 As it approaches its 15th…
Contact Centres looking to nearshore locations
Contact Centres – Attractive Benefits Draw UK Contact Centres to Scotland, Ireland, Northern Ireland – New…
Webhelp UK Nominated for ECCCSA Award
Webhelp UK, one of the country’s leading customer experience providers, has been named as a finalist…
Answer-4u.com ‘s Top Tips for Answering Telephone Calls
Glenn Harrison of Answer-4u.com gives contact centre agents his Top Tips for Answering Telephone Calls Web…
Webhelp UK Win at Employee Experience Awards 2015
Webhelp UK, one of the country’s leading customer experience providers, has taken home two awards at…
Capita plc acquires Outsourcer Voice Marketing Ltd
Capita plc has acquired Sheffield based contact centre specialist Voice Marketing Ltd (“Voice”), a contact centre…
Eishtec to create 320 jobs over three years
Eishtec has announced the opening of their new contact centre which will create up to 320…
Frost & Sullivan Applaud Teleperformance
Frost & Sullivan Applauds Teleperformance’s Ability to Serve a Multichannel Contact Centre Outsourcing Market across the…
alldayPA set to create 30 new jobs
alldayPA, the Salford based telephone call answering service, has announced a £2.5m investment in sales and…
Mears 24/7 Deploy Britannic Technologies Cloud
Britannic Technologies have announced they have deployed a telecommunications solution in the cloud for Mears 24/7,…
Journeycall appoint Theresa Wishart new MD
The ESP Group have announced the appointment of Theresa Wishart as Managing Director of Journeycall to…
Contact Company announce plans for new Contact Centre
Wirrel based The Contact Company has announced plans for new new Contact Centre on the Wirral.…
Echo Managed Services gets vote from Electoral Commission
Echo Managed Services called in to support Electoral Commission in run up to UK Parliamentary General…