HGS Secure Outsource Contract with Student Loans

HGS Secure Outsource Contract with Student Loans Company – The agreement will improve customer experience for…

Thames Water extends Capita Outsource contract

Thames Water extends Capita Customer Management Outsource contract – Thames Water has awarded Capita Customer Management…

Webhelp Helen Murray “Women of Influence”

Webhelp Helen Murray “Women of Influence” CCA Award Webhelp UK’s Helen Murray, chief customer solutions officer…

Ventrica Wins Award for outsourced customer service

Ventrica Wins Award for outsourced customer service Ventrica, the Southend based outsourced contact centre have announced…

Expolink Contact Centre announce Partnership Weird Fish

Expolink Contact Centre have announced an outsource Partnership with retailer Weird Fish. Expolink Europe, the Chippenham…

Teleperformance 800 Jobs at Enniskillen Contact Centre

Teleperformance have announced plans to create 800 jobs by 2018 at a new contact centre in…

Ventrica provide bespoke service for McCarthy & Stone

Ventrica has secured an exclusive partnership with the UK’s leading retirement housebuilder, McCarthy and Stone The…

Outsource Contact Centre Locator

Contact Centre Managed Services UK Ltd have launched an innovative new service to help clients find…

Echo Managed Services Outsource Contract

Outsourced customer contact specialist, Echo Managed Services, has won a major contract with the Standards and…

Response Rebranded Kura following buy-out

Rebrand comes after MBO and strong business performance for Customer Management Specialist One of the UK’s…

Romania becoming outsource destination

Romania is increasingly becoming an outsource destination of choice for UK businesses such as the contact…

Echo Secure Outsource Contract

Outsourced customer contact specialist, Echo Managed Services, has been appointed to provide a helpline to support…

Contact Centre Outsourcer TCC Business of the Year

Contact Centre Outsourcer TCC have been awarded ‘Business of the Year’ at the Wirral Chamber of…

BT bring back contact centres

BT to bring back customer service to UK contact centres – BT Consumer has promised to…

Webhelp UK ‘Cook for a Smile’ for Charity

Webhelp UK ‘Cook for a Smile’ for Charity – Leading BPO provider, Webhelp UK, cooked up…

Webhelp UK shortlisted for three prestigious awards

Webhelp UK, has been shortlisted for three prestigious industry accolades at this year’s CCA Excellence Awards,…

Contact Centre Outsourcer Expolink wins The Entertainer Contract

Contact centre Outsource experts, Expolink Europe, have announced a new client acquisition in the form of…

Shop Direct Job Loses at Aintree and Bolton Contact Centre

Webhelp UK have announced plans to reduce staff working on the Shop Direct outsource contract at…

Contact Centre Outsourcing Buyer’s Guide

Contact Centre Outsourcing Buyer’s Guide – Research and Markets have announced the addition of the “2015…

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