Seminar – Employee Engagement in Contact Centres

The Future of Employee Engagement in contact centres SVL Business Solutions, in conjunction with NICE, is…

What To Expect When Outsourcing To South Africa

“What To Expect When Outsourcing your contact centre to South Africa: Direct Line share their experience”…

How Does your Contact Centre Measure Up?

How Does your Contact Centre Measure Against the Competition? How does your contact centre compare to…

Contact Centre Events: Talkdesk CX Tour London

Talkdesk CX Tour Register today to join Talkdesk to hear from industry thought leaders and learn…

DISRUPT CX 2019 Showcases Brilliant CX Delivery

Sabio DISRUPT CX 2019 event to showcase brilliant customer experience delivery • BGL Group, DirectLine Group…

Tech Heavyweights Cisco & Microsoft Headline UC EXPO

Technology heavyweights Cisco and Microsoft to headline UC EXPO 2019 Industry titans join Google and Amazon…

NICE – Customer Excellence Awards Programme

NICE Launches 2019 EMEA Customer Excellence Awards Programme – Programme will recognise organisations demonstrating excellence and…

Speakers Announced for UC EXPO 2019!

UC Expo – Europe’s Largest Unified Communications and Collaboration Event! First Speakers Announced! We’re excited to…

NICE Interactions EMEA Welcomes Stephen Fry

Interactions EMEA 2019 welcomes award-winning actor, comedian, journalist, television presenter and film director – Stephen Fry…

How Answer Machine Detection Was Reinvented

Noetica to Reveal How it Has Reinvented Answer Machine Detection with Artificial Intelligence at Call &…

The NICE Competitive Edge: Real-time Authentication

Learn all about NICE Nexidia’s Analytics capabilities for your business needs and make the connections that…

UC EXPO – 15-16 May 2019 – London – Register Now!

UC EXPO is the largest Unified Communications and Collaboration event in Europe. The two-day event encompasses…

Interactions 2019 – Customer Conference – June 4th – 5th

Gain First-hand Technical Learning with Our Expert Instructors Sharpen your skills and transform your career by…

Seminar: Digital Transformation In The Contact Centre

Digital Transformation is happening all around us and in the contact centre in particular. New applications…

NICE to Present the Future of Contact Centres

NICE to Present the Future of Contact Centres at CCW 2019 – February 18-21, 2019 at…

Contact Centre Agent Engagement & Performance

Using Gamification to Power Contact Centre Agent Engagement & Performance Gamification has become a significant component…

Event: The Future of Payments and Compliance

PCI Pal and Pay360 by Capita host ‘The Future of Payments and Compliance’ PCI Pal, the…

Don’t Compromise on Contact Centre Recording

2019: The Year of Privacy in EMEA – Don’t Compromise on Contact Centre Recording Thursday, January…

UK National Contact Centre Awards – Register for Webinar!

UK National Contact Centre Awards 2019 If you want the best chance of getting your written…

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