Webinar: Work from anywhere, because anywhere can work

Jabra Work From Anywhere Webinar – Thursday May 28, 2020 4:00 PM – 5:00 PM BST…

Will Customer Service & Experience be changed by COVID-19?

How will the future of Customer Service & Experience be forever changed by COVID-19? In the…

How Will Your Virtual Contact Centre Change the Way Agents Work?

Guide to a Resilient Contact Centre – How Will Your Virtual Contact Centre Change the Way…

PCI Pal Launch Webinars on Payment Security Compliance

PCI Pal®, the global provider of secure payment solutions, is hosting a free series of webinars…

Combating Challenges In The Contact Centre During COVID-19

Top Tips For Combating Challenges In The Contact Centre During COVID-19 Running a Contact Centre when…

Fighting the impact of Coronavirus in the Contact Centre

Webinar: ” Fighting the impact of Coronavirus by empowering customers to self-serve” We all need to…

How Are Other Contact Centres Adapting Under Pressure?

How are other contact centres adapting under pressure? Webinar Wednesday 8th April 2020 at 2pm You’ll…

Contact Centre: Work From Home Best Practices

Contact Centre: Work From Home Best Practices: With measures around COVID-19 globally escalating, organisations are required…

Customer Contact Week (CCW) Europe is back!

Customer Contact Week (CCW) Europe is back and it’s bigger and better than ever! If you…

Contact Centre Webinar: Maintaining Quality Remotely

Contact Centre Webinar: Maintaining Service Quality Remotely  – Wednesday 18th March at 2pm In times like…

Call and Contact Centre EXPO 2020 Rescheduled

Call and Contact Centre EXPO 2020 Rescheduled for 15th & 16th September 2020 due to Increase…

Webinar: Performance, Motivation & Operations

What are your plans for next Tuesday at 14:00 pm GMT? We would like to invite…

Contact Centre Event: WFO User Group | Level Up 2020

Join us at The Genting Hotel, Birmingham, Wednesday 25th March 2020 Aspect WFO User Group |…

Aspect WFO User Group | Level Up 2020 | Agenda

Contact Centre Event: Aspect WFO User Group | Level Up 2020 The Genting Hotel, Birmingham, Wednesday…

Explore the Latest Trends at UC Expo 2020

Unified communications has become integral to every business with the ever evolving workplace continuing at a…

Sabio: DISRUPT CX 2020 – 17th March 2020 – London

Hello, we’re Sabio. We know that customer service for many organisations remains impersonal, disjointed and inefficient.…

NICE Event: Engineering Customer Experience Transformation

Contact Centre Event: Engineering Customer Experience Transformation in the Customer-Obsessed Roaring ‘20s The ‘20s promise lots…

NICE 2020 Contact Centre Webinar Dates Announced

How to Modernise Your Business with Purpose-Built Analytics for EX and CX Thursday, January 23, 2020 …

Event: Conquering Contact Centre Challenges in 2020

Conquering Contact Centre Challenges in 2020 – Manchester Don’t miss our FREE seminar to be held…

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