Contact Centre Jobs up for Grabs at Shine Sunderland
More than 800 contact centre jobs will available at a recruitment Fair, Shine Sunderland, which allows jobseekers to demonstrate their…
More than 800 contact centre jobs will available at a recruitment Fair, Shine Sunderland, which allows jobseekers to demonstrate their…
Don’t leave it too late as we close bookings later this month. Book today to ensure your place The conference…
Tuesday, November 18, 2014 1:00 PM – 2:00 PM GMT In this webinar we will explore the opportunities presented by…
Industry leaders are transforming their online customer service and support channels to improve the customer experience, reduce costs and…
Companies and individuals in the Welsh contact centre industry have until Wednesday 5th November 2014 to put forward their case…
As part of National Customer Service Week todays words of wisdom come from Nick Peart Marketing Director of Zensdesk. Monday…
Celebrating excellence and innovation across the Welsh contact centre industry, these prestigious awards are free to enter, and open to…
Supports real-time analysis of agents’ interactions with customers, dramatically improving service, compliance and quality Enghouse Interactive have announced the release…
CCMA Annual Conference, 4th November 2014, British Library, London The Call Centre Management Association (CCMA), the longest established association representing…
On Wednesday 8th October Premier Business Audio will be hosting a public sector webinar focussing on creative methods to cut…
Customer Contact Expo, The UK’s largest and biggest event for the customer contact and customer service industry, is destined for…
We invite you to visit us at customer contact expo at booth #G21, National Hall, London Olympia – 1st to…
Interactive Intelligence is hosting a free Web event titled “How Moving Your Contact Centre to the Cloud Eliminates Risk: A…
The Call Centre Management Association (CCMA) have announced a series of Training events run by the Call Centre Management…
ASC have announced it will demonstrate its neo Workforce Optimization (WFO) suite at ICMI’s Customer Contact Expo 2014, at the…
Visit Jabra at Customer Contact Expo 2014 to Hear, See and Feel the Difference Jabra, the leading global manufacturer of…
Consumer confidence of contact centre security could be at an all time low, according to AKJ Associates, the brains behind…
Due to the success of last years Conference the CCMA have confirmed that this year once again it is FREE…
Interactive Intelligence asks Why you need to master multi-channel contact. Let’s face it – even with all the hype around…