Ultracomms wins Excellence Award for PCI DSS Compliance
Ultracomms wins Award for Excellence for Payment Card Industry Data Security Standard compliant technology Ultracomms, a leading provider of Level…
Awards
UK National Contact Centre Awards – Toolkit
Download the 2019 UK National Contact Centre Awards Toolkit and watch the Webinar recording The CCMA have put all the…
Nominations for Contact Centre Awards Now Open!
The UK National Contact Centre Awards, organised by the CCMA, are the longest established and largest UK Awards programme in…
UK National Contact Centre Awards 2019 Nominations
UK National Contact Centre Awards 2019 Open for Nominations on 10 December – Nominate individuals and teams for free on…
Aspect Customer Hoist Finance Wins at ECCCSAs
Aspect Software customer Hoist Finance wins silver award at the European Contact Centre and Customer Service Awards 2018 Hoist Finance…
Ventrica Takes Home Silver Award at the ECCCSAs
Ventrica takes home ‘Silver’ at the European Contact Centre & Customer Service Awards for its partnership with New Look –…
Webhelp & SKY Scoop Hat Trick of Awards
Global customer experience expert, Webhelp, and leading telecommunications provider, Sky, were celebrating again after taking home the award for Best…
European Contact Centre and Customer Service Awards 2018
Winners announced at the European Contact Centre and Customer Service Awards 2018 – Booking.com wins Best Large Contact Centre and…
TTEC Wins Best Pan-European Contact Centre Award
TTEC Wins Best pan-European Contact Centre award at the European Contact Centre & Customer Service Awards (ECCCSA) 2018 CX transformation…
Contact Centre Network Northern Ireland Awards
Contact Centre Network Northern Ireland (CCNNI) host inaugural industry awards Contact Centres from across the industry in Northern Ireland were…
Content Guru Challenger in Gartner Magic Quadrant
Content Guru Positioned as a Challenger in the 2018 Gartner Magic Quadrant for Contact Centre as a Service, Western Europe…
Puzzel Improves position in Gartner’s Magic Quadrant
Puzzel has been positioned by Gartner, Inc as a Challenger in the Magic Quadrant for Contact Centre as a Service,…
Geoffrey Insurance Contact Centre Win at Choice Awards
Double win for Geoffrey Insurance’s contact centre at Insurance Choice Awards Motor and Pet Insurance provider, Geoffrey Insurance celebrated a…
Outsourcer Webhelp Nominated For Contact Centre Awards
An exciting Awards season lies ahead for leading global Customer Experience (CX) and Business Process Outsourcing (BPO) expert, Webhelp, which…
Search on To Find North East’s Contact Centre Superheroes
Entries have now opened for the North East Contact Centre Awards 2018, which looks to recognise and reward the outstanding…
ECCCSA 2018 Finalists Announced as Tickets Go On Sale
ECCCSA 2018 finalists announced as tickets for the spectacular Awards Evening go on sale • Organisations from 19 European countries…
Record number of Entries to ECCCSA Awards
Record number of ECCCSA entries as industry looks to recognise brilliance A record number of nominations has been verified as…
Last Day To Enter The ECCCSA Awards 2018
Last day to enter the European Contact Centre & Customer Service Awards 2018 Did you know that it only takes…
Echo Managed Services Takes Home SWCCF Award
Bristol-based Echo Managed Services is celebrating after being recognised as the Outsourced Contact Centre of the Year at the prestigious…