Last Day To Enter The ECCCSA Awards 2018
Last day to enter the European Contact Centre & Customer Service Awards 2018 Did you know that it only takes…
Awards
Echo Managed Services Takes Home SWCCF Award
Bristol-based Echo Managed Services is celebrating after being recognised as the Outsourced Contact Centre of the Year at the prestigious…
Winners Rave About ECCCSA with Less Than 2 Weeks to Enter
With less than two weeks until the opportunity to enter the European Contact Centre and Customer Service Awards 2018 closes,…
Business Systems Awarded ‘Partner of the Year’ 2018 by NICE
Business Systems – Champions Cloud Interactions as NICE LTD’S – ‘Partner of the Year’ 2018 Sharing a joint vision of…
New Categories at ECCCSAs Reflect Changing Industry
• 7 new categories at this year’s ECCCSAs • New categories reflect a focus on employee engagement and growth of…
Eckoh Wins Best end-to-end Customer Engagement Provider
Best end-to-end Customer Engagement Provider 2018 award goes to the Eckoh Experience Eckoh plc, the global provider of secure payment…
ECCCSA Early Bird Offer Closes Soon – Enter NOW!
• Early Bird Offer helps organisations maximise recognition opportunity • ECCCSA offers are one entry at a reduced rate and…
BGL Group Picks Up Awards at UK National Contact Centre Awards
BGL Customer Services, the customer service arm of leading digital financial services distributor BGL Group, is celebrating once again after…
Mark Lonie Recognised at UK National Contact Centre Awards
Parseq’s Mark Lonie has won silver in the Customer Experience Champion category at the 2018 UK National Contact Centre Awards,…
Ventrica’s Nick Upton wins Gold at UK National Contact Centre Awards
Nick Upton, who works for outsourced customer contact centre Ventrica has won a Gold award at the UK National Contact…
UK National Contact Centre Awards Winners Announced
– Winners announced at a gala dinner at The Brewery in London last night (15 May) – The industry’s largest…
Judges Prepare For Questions about ECCCSAs
Judges prepare for questions about ECCCSAs • Chair of the Judges, Ann-Marie Stagg hosts webinar at 13:00 BST on 25…
ECCCSA Awards 2018 Now Open for Nominations
European Contact Centre and Customer Service Awards open for nominations • Nominations open on 4 May and close on 13…
MatsSoft Positioned in Gartner Magic Quadrant
MatsSoft Positioned in the Niche Players Quadrant of the Magic Quadrant for High-Productivity Application as a Service Evaluation Based on…
Serco & Content Guru Win at European Technology Awards
Cloud contact centre technology provider Content Guru has been awarded the ‘Vertical Solution of the Year’ accolade at the European…
CardEasy wins the Genesys ‘Best Security Solution’ Award
CardEasy wins the Genesys ‘Best Security Solution’ Award at Call & Contact Centre Expo 2018, London Teon Rosandic, SVP Sales,…
VoiceSage Wins Network Computing ROI Award
VoiceSage Wins Network Computing ROI Award – Customer communications and outreach solution leader claims latest user-voted recognition of achievement VoiceSage,…
Welsh Contact Centre Awards – and the winners are…..
The best contact centres in Wales as Claudia Winkleman crowns champions in £650m sector The top performers in Wales’ contact…
Parseq’s Mark Lonie Shortlisted in National Contact Centre Awards
Parseq’s Mark Lonie has been shortlisted in the Customer Experience Champion category at the 2018 UK National Contact Centre Awards…