European Contact Centre & Customer Service Awards
European Contact Centre & Customer Service Awards 2019 – You are the best! The ECCCSAs are the greatest awards programme…
– Awards
UK National Contact Centre Awards – Winners Announced
UK National Contact Centre Awards – Winners Announced – Winners announced at a gala dinner at The Brewery in London last night (14 May)
European Contact Centre and Customer Service Awards 2019
European Contact Centre and Customer Service Awards 2019 are now open for entries – ECCCSAs open for entries on 3…
Nominations Close For National Contact Centre Awards
Nominations close for 2019 UK National Contact Centre Awards – 25% increase in entries compared to last year – Face-to-face…
Welsh Contact Centre Forum – The Winners Are…
These are the best contact centres in Wales as comedian Katherine Ryan crowns champions in £650m sector The top performers…
NICE Leader Contact Centre Workforce Optimisation
NICE Named Market Share Leader for Contact Centre Workforce Optimisation in DMG Consulting Report NICE have announced that it has…
Final Day for Contact Centre Awards Nominations
Final Day for UK National Contact Centre Awards Nominations – Nominate individuals and teams for free on the awards website…
Noetica Shortlisted for Blending Human & AI Award
Noetica Shortlisted for 2019 UK National Innovation Award for Blending Human and Artificial Intelligence Noetica – A British company, developing…
1 Week to Enter National Contact Centre Awards
1 Week Left to Enter UK National Contact Centre Awards 2019 – Nominate individuals, teams, and programmes for free on…
Big Winners at North East Contact Centre Awards
This year’s superheroes of the North East’s contact centre industry have been revealed at the 16th annual North East Contact…
Reasons to Enter National Contact Centre Awards
6 Great Reasons to Enter the UK National Contact Centre Awards Ann-Marie Stagg, CEO of the CCMA, said, “Over the…
21st Welsh Contact Centre Awards – Shortlist Announced
“Newcomer nominees prove contact centres provide real careers” says industry leader as of the 21st anniversary awards shortlist announced A…
4 Weeks Left to Enter UK National Contact Centre Awards
4 Weeks Left to Enter UK National Contact Centre Awards 2019 – Nominate individuals and teams for free on the…
Ultracomms wins Excellence Award for PCI DSS Compliance
Ultracomms wins Award for Excellence for Payment Card Industry Data Security Standard compliant technology Ultracomms, a leading provider of Level…
UK National Contact Centre Awards – Toolkit
Download the 2019 UK National Contact Centre Awards Toolkit and watch the Webinar recording The CCMA have put all the…
Nominations for Contact Centre Awards Now Open!
The UK National Contact Centre Awards, organised by the CCMA, are the longest established and largest UK Awards programme in…
UK National Contact Centre Awards 2019 Nominations
UK National Contact Centre Awards 2019 Open for Nominations on 10 December – Nominate individuals and teams for free on…
Aspect Customer Hoist Finance Wins at ECCCSAs
Aspect Software customer Hoist Finance wins silver award at the European Contact Centre and Customer Service Awards 2018 Hoist Finance…
Ventrica Takes Home Silver Award at the ECCCSAs
Ventrica takes home ‘Silver’ at the European Contact Centre & Customer Service Awards for its partnership with New Look –…