Launch of SmartBound™ and the Noetica Voice Platform Sees Noetica Recognised by Corporate LiveWire Emerging Technology…
Category: – Awards
Sabio Jump 10 Places in Megabuyte50 Ranking
Sabio jumps 10 places in Megabuyte50 ranking of Top 50 private technology Customer contact technology specialist…
Geoffrey Insurance Excels at ECCCSA Awards
Geoffrey Insurance excels at customer engagement, winning two innovation awards! Geoffrey Insurance has two reasons to…
NHS 111 PRM Named Silver Winner at ECCCSA Awards
NHS England’s London Region has gained Europe-wide recognition, with its storm-based NHS 111 Patient Relationship Management…
4Net Technologies Top Status Avaya Edge Partner Programme
4Net Technologies awarded top Diamond Status in Avaya’s Edge Partner Programme 4net Technologies have been awarded…
The ECCCSA Awards – And the Winners are…..
The winners of the European Contact Centre and Customer Service Awards 2016 were announced to a…
Webhelp Wins Gold and Silver at ECCSA Awards
Webelp wins Gold and Silver at the 2016 European Contact Centre & Customer Service Awards Leading…
Webhelp Scoop Customer Experience Provider Award
Webhelp Named Customer experience Provider of the Year at Global Sourcing Association Awards 2016 Leading global…
Auxillis shortlisted for North East Contact Centre Awards
Auxillis shortlisted for two North East Contact Centre Awards The North East Contact Centre awards now…
Interactive Intelligence Visionary in Gartner Magic Quadrant
Interactive Intelligence Positioned as a Visionary in Gartner Magic Quadrant for Contact Centre as a Service,…
Intelecom Gartner Magic Quadrant for Contact Centre as a Service
Intelecom Positioned as a Challenger for the second consecutive year in Gartner’s Magic Quadrant for Contact…
North East Contact Centre Awards Shortlist Announced
North East Contact Centre Awards, organised by Sunderland Live, and celebrates the successes of the North…
Geoffrey Insurance triumphs at Customer Service Awards 2016
Geoffrey Insurance is celebrating after being named the ‘Best Small Contact Centre’ in the UK, gaining…
Content Guru Triumphs at Comms National Awards 2016
Content Guru Triumphs at Comms National Awards 2016 The Content Guru (CG) team was delighted to…
Equinity & Dekra Finalists at ECCCSA Awards 2016
Equinity and Dekra named Finalists for ECCCSA Awards 2016 – Business Systems’ customers secured their spot…
Aspect Named Leader Contact Centre Interaction
Aspect Software named a leader in Contact Centre Interaction Management for Large Contact Centres by independent…
Content Guru Presented with Queen’s Award for Enterprise
Lord Lieutenant of Berkshire Presents Content Guru with a Queen’s Award for Enterprise On 29th September,…
Winners Announced at the 2016 National Planning Awards
Twelve Winners announced at the 2016 National Planning Awards Twelve individuals and teams were recognised on…
Contact Centre Fraud – The Case for Voice Biometrics
Tom Harwood, Co-Founder and Chief Product Officer at Aeriandi discusses the issue of telephone fraud in…