Call Centre Management Association (CCMA)
The Call Centre Management Association (CCMA) is the longest established association representing the call centre industry in the UK. We…
CCMA
- 27 January 2022 | Pindrop & Five9 Fraud Protection for Contact Centres
- 27 January 2022 | Payments 2022: The Future of Security & CX Conference
- 26 January 2022 | Digital First: The Future of Card Payments in Contact Centres
- 25 January 2022 | ResQ Announce New Business Development Director
- 25 January 2022 | Affinity Water Keeps Customer Conversations Flowing
- 25 January 2022 | Contact Centre Operations: Keep it Simple, Keep it Human
- 25 January 2022 | Infobip appoints Bobby White as Head of Marketing, Europe
- 25 January 2022 | Secure Omni-Channel Payments in a Post-Pandemic World
- 24 January 2022 | Senior Appointments at CC33 Sheffield Contact Centre
- 21 January 2022 | The Communications Trends that will Shape 2022
- 20 January 2022 | Toople Opens Second Contact Centre with Support from BT
- 20 January 2022 | NICE NEVA For Debt Collection Practices Contact Centres
- 20 January 2022 | Europa Contact Centre 2022 A Pivotal Growth Year
- 19 January 2022 | The Future of Customer Service – Report Trends 2022
- 19 January 2022 | Looking After Mental Health of Contact Centre Employees
- 19 January 2022 | 8 Ways to Maximise the ROI of AI in the Contact Centre
- 18 January 2022 | Content Guru Brings storm to Smaller Contact Centres
- 18 January 2022 | WhatsApp Business Pricing: What You Need to Know
- 18 January 2022 | Half Of Consumers Feel Customer Service Is Afterthought
- 17 January 2022 | How To Successfully Connect Your Hybrid Workforce