Call Centre Management Association (CCMA)
The Call Centre Management Association (CCMA) is the longest established association representing the call centre industry in the UK. We…
CCMA
- 21 September 2021 | Take Part in the UK’s Largest Survey of Contact Centres
- 21 September 2021 | Contact Centres Simplified: Turn Theory into Practice
- 20 September 2021 | Reinvent your Contact Centre after Digital Transformation
- 20 September 2021 | go-centric On UK Gov Framework For Contact Centres
- 17 September 2021 | contact-centres.com New Kit Sponsors of Crowhurst Youth AFC
- 17 September 2021 | A Day in the Life of an Agent in the Contact Centre of the Future
- 17 September 2021 | The Challenge of Evaluating Contact Centre Performance
- 16 September 2021 | Contact Centre Outsourcer Sigma Plant Trees For Staff
- 16 September 2021 | Customer Experience Decision-Makers’ Guide Free Download
- 16 September 2021 | ICO Fine Companies for ‘Frustrating and Intrusive’ Nuisance Messages
- 15 September 2021 | Choosing the Right Low-Code Platform for Digital Success
- 15 September 2021 | PCI Pal Shortlisted in 5 Payment Industry Awards
- 14 September 2021 | Deliver Amazing Customer Experiences at every Digital Touchpoint
- 14 September 2021 | CallMiner – Overview of Conversational Intelligence Providers
- 13 September 2021 | Ventrica Announce Launch of Jamaica Contact Centre
- 13 September 2021 | CCMA Evolution of the Contact Centre Research
- 13 September 2021 | COVID-19 Is Not An Obstacle to Customer Satisfaction
- 9 September 2021 | FourNet Storms into Top 50 Tech Chart & Award Nominations
- 9 September 2021 | Will Data Security Hold Back Remote Contact Centre Working?
- 9 September 2021 | Sitel Finalists In 10 Categories in European Contact Centre Awards