Final Day for Contact Centre Awards Nominations

Final Day for UK National Contact Centre Awards Nominations – Nominate individuals and teams for free…

1 Week to Enter National Contact Centre Awards

1 Week Left to Enter UK National Contact Centre Awards 2019  – Nominate individuals, teams, and…

Big Winners at North East Contact Centre Awards

This year’s superheroes of the North East’s contact centre industry have been revealed at the 16th…

21st Welsh Contact Centre Awards – Shortlist Announced

“Newcomer nominees prove contact centres provide real careers” says industry leader as of the 21st anniversary…

4 Weeks Left to Enter UK National Contact Centre Awards

4 Weeks Left to Enter UK National Contact Centre Awards 2019 – Nominate individuals and teams…

UK National Contact Centre Awards – Toolkit

Download the 2019 UK National Contact Centre Awards Toolkit and watch the Webinar recording The CCMA…

Nominations for Contact Centre Awards Now Open!

The UK National Contact Centre Awards, organised by the CCMA, are the longest established and largest…

ECCCSA Raises Over £6k for JDRF at Contact Centre Awards

ECCCSA18 raises over £6k for JDRF as the contact centre industry continues to celebrate  – European…

UK National Contact Centre Awards 2019 Nominations

UK National Contact Centre Awards 2019 Open for Nominations on 10 December – Nominate individuals and…

Ventrica Takes Home Silver Award at the ECCCSAs

Ventrica takes home ‘Silver’ at the European Contact Centre & Customer Service Awards for its partnership…

Webhelp & SKY Scoop Hat Trick of Awards

Global customer experience expert, Webhelp, and leading telecommunications provider, Sky, were celebrating again after taking home…

European Contact Centre and Customer Service Awards 2018

Winners announced at the European Contact Centre and Customer Service Awards 2018 – Booking.com wins Best…

TTEC Wins Best Pan-European Contact Centre Award

TTEC Wins Best pan-European Contact Centre award at the European Contact Centre & Customer Service Awards…

Contact Centre Network Northern Ireland Awards

Contact Centre Network Northern Ireland (CCNNI) host inaugural industry awards Contact Centres from across the industry…

Geoffrey Insurance Contact Centre Win at Choice Awards

Double win for Geoffrey Insurance’s contact centre at Insurance Choice Awards Motor and Pet Insurance provider,…

Outsourcer Webhelp Nominated For Contact Centre Awards

An exciting Awards season lies ahead for leading global Customer Experience (CX) and Business Process Outsourcing…

Search on To Find North East’s Contact Centre Superheroes

Entries have now opened for the North East Contact Centre Awards 2018, which looks to recognise…

ECCCSA 2018 Finalists Announced as Tickets Go On Sale

ECCCSA 2018 finalists announced as tickets for the spectacular Awards Evening go on sale • Organisations…

Record number of Entries to ECCCSA Awards

Record number of ECCCSA entries as industry looks to recognise brilliance A record number of nominations…

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