Royal Caribbean Relocates contact centre to Guatemala has been reported that Cruise operator, Royal Caribbean, is to relocate its Surrey based contact centre to Guatemala with indications suggesting that 100 jobs would be lost.

In a Statement the company confirmed that the Company would be split into three separate operating companies, Royal Caribbean, Celebrity Cruises and Azamara Club Cruises with a multi-lingual contact centre based in Guatemala handling calls from across the three companies.

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