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HCL Care signs agreement with Philips for contact centre service support and spare parts management HCL Infosystems Ltd have announced its partnership with Philips to provide contact centre service support for its consumer lifestyle products.
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UK Outsourced Contact Centres: Market insight report Reportlinker.com announces that a new market research report is available in its catalogue: UK Outsourced Contact Centres: Market insight report
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RESPONSE - Raises £21,000 for Yorkhill Children’s Foundation Glasgow Outsourcer RESPONSE, has handed over a cheque for £21,470 to Yorkhill Children’s Foundation, as a result of fundraising over the last 18 months.
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Firstsource - Welsh Contact Centre Award for Outsourced Centre David Walliams was on hand to present Firstsource Solutions with the trophy for Best Outsourced Contact Centre in the Welsh Contact Centre Awards.
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Convergys - Celebrate 20 Years in Newcastle Global Outsourcer Convergys Corporation celebrates this week the 20th anniversary of its Newcastle contact centre site with an array of local festivities.
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Bellcom Worldwide - Welcomes two new clients in 2013 Glasgow based contact centre, Bellcom Worldwide have announced the securing of two outsource contracts with 20 new people joining the Bellcom Team.
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Carphone Warehouse - Outsources customer service to Capita Capita have announced that it has signed a contract with Carphone Warehouse to support all aspects of its customer service strategy. The contract is worth around £160 million over 10 years.
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Kingston Communications - Secure Network Rail Contract Hull based outsourcer KC (Kingston Communications) have announced tat they have secured a £2m outsource contract with Network Rail.
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HEROtsc - 30% increase in turnover announced HEROtsc has reported a healthy set of year-end figures, and considerable growth, despite the current economic climate.
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