archive News

We have an extensive news archive going back to Jan 2005 simply search by month

 

 

supplier directory

An extensive supplier database covering the contact centre industry.

 

Management Info

Drop down to Search  industry awards - case studies & contracts won/lost

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Management Info

Drop down to Search outsource - new products - reports & unified communications

 

company information

Search on Companies - What they did, their news & published articles.

 

About Us

We launched contact-centres.com, initially in print format, in May 2006 with the strap line 'everything contact centres'.

Experience of publishing both online and in print format confirmed that the fastest way to get up to date news and information to our subscribers was to concentrate solely on the website - which we did.

Using our philosophy we aim to bring our subscribers the most up to date news and information from the contact centre industry; to achieve this we have built a network of contacts in contact centres, PR and marketing agencies.

Whilst every effort is made to achieve this on some occasions we do miss things! Should you wish to contribute to this website please email us direct at info@contact-centres.com

Regards

The Editor

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www.contact-centres.com - About Us