Contact Centre Outsourcing Summit 2024

CCMA

Contact Centre Outsourcing Summit 2024

by CCMA
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Contact Centre Outsourcing Summit 2024

The Contact Centre Outsourcing Summit 2024 provides a forum for in-house contact centre leaders to debate how to best source and develop strong partnerships with outsourcing providers for the benefit of customers and business.

This is a highly interactive in-person event aimed to inspire you with great opportunities to network with senior leaders and industry colleagues.

You’ll hear the latest trends in contact centre outsourcing, as well as explore key considerations for contact centre leaders who are engaging with outsourcing partners.

Join us to:

–  Listen to outsourcing industry expert, Peter Ryan, Global BPO Advisor, who will share the state of Contact Centre Outsourcing in 2024

–  Hear from Daryl Wilkes, Director of Customer Care, ASOS as he shares their success story

–  Discover what makes a successful outsourcing partnership

–  Take part in roundtable discussions to discuss and solve your challenges

–  Engage in our industry panel debate, exploring key considerations for outsourcing in 2024

–  Ask burning questions and share learnings from the day

To register for this event please visit the following URL: https://www.ccma.org.uk/members/events/contact-centre-outsourcing-summit-2024/ →

 

Date And Time

2024-05-16 to
2024-05-16
 

Event Category

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