New Director of Marketing and Partnerships Joins Growing CCMA Today the CCMA (Call Centre Management Association)…
Category: – Recruitment
DWP Stoke Contact Centre Closes with 120 Jobs Lost
DWP Closes its Hanley contact centre with the loss of 120 related contact centre jobs. The…
Stephen Lomas Appointed Chair Contact Centre Network
Allstate NI’s Stephen Lomas appointed chair of Contact Centre Network Northern Ireland Stephen, who leads Allstate…
Calabrio Appoints Kevin M. Jones as CEO to Lead Company
Calabrio Appoints Kevin M. Jones as CEO to Lead the Company in its Next Stage of…
Webhelp Appointment New MD Client Solutions
Contact centre outsource Webhelp expands Leadership Team further with Appointment of new MD Client Solutions, Samantha…
Infobip Appoints VP Marketing to Support Ambitious Targets
Infobip appoints Vice President of Marketing and Growth, Ben Lewis, to support ambitious targets By combining…
Sigma Connected announces Contact Centre Jobs Boost
Sigma Connected announces UK contact centre jobs boost for 2023 – UK business outsourcing specialist Sigma…
New Recruits Join Greater Manchester Police Contact Centre
64 new recruits join Greater Manchester Police Force Contact Centre as most improved force continues improvement…
Content Guru Commits to Developing New Talent to Support Global Expansion
Leading technology firm, Content Guru, part of Redwood Technologies Group, remains committed to investing in graduate…
IRIS Audio Appoints Neil Titcomb as SVP Global Sales
IRIS Audio Technologies appoints Neil Titcomb as SVP Global Sales as part of global strategy to…
Calabrio Appoints New Leader of Customer Service & Support Team
Calabrio Appoints New Leader of Customer Service & Support Team in Mission to Be Trusted Ally…
Gen Z is Crucial to Solving the Contact Centre Tech Skills Shortage
Gen Z is crucial to solving the customer service tech skills shortage in the contact centre…
75 Contact Centre Jobs Created Leisure Operator GLL
75 jobs created in Belfast Contact Centre by leisure operator GLL – Leisure operator GLL has…
Ocado Sunderland Contact Centre Delivers The Goods
Ocado Sunderland based contact centre delivers the goods Ocado Retail, the world’s largest online grocery retailer,…
British Gas Grows Partnership with ResQ Creating 200 Jobs
British Gas Grows Partnership with ResQ Creating 200 New Jobs in Hull ResQ, the leading outsourced…
Chubb Contact Centre Celebrates its First Year
Chubb’s Blackburn Contact Centre celebrates its first year August has been a momentous month for Chubb’s…
Recruitment & Retention in your Contact Centre
Recruitment and retention in your contact centre – Download the eBook from MaxContact In the face…
Multilingual Contact Centres Facing Challenges Recruiting Agents
Multilingual contact centres facing challenges recruiting language capabilities – Research released today by the CCMA (Call…
BT Group announces New Flagship Sheffield Office
BT Group has today unveiled plans to open a multi-million-pound new building in the heart of…