CC33 Announce Charity Partnership with Cash for Kids

CC33 announce charity partnership with Cash for Kids with ambitious £10,000 fundraising goal Leading Sheffield-based contact…

ResQ Announce New Business Development Director

ResQ, the leading outsourced contact centre specialist, has announced the appointment of Clive Burnham as Business…

Senior Appointments at CC33 Sheffield Contact Centre

Sheffield contact centre CC33 go from strength to strength with four senior appointments CC33 is pleased…

Europa Contact Centre 2022 A Pivotal Growth Year

Europa Contact Centre, the multi-channel outsource contact centre, has recruited three new starters as part of…

Ascensos Plans for Second Contact Centre in Turkey

Motherwell-headquartered contact centre outsource company Ascensos has announced the opening of its second base in Turkey…

Sensée Expands Its Senior Management Team

Sensée expands senior management team as interest in home-based CX Outsourcing builds momentum Sensée, the work-from-home…

Interact Mark 10 Years & Create of 100 Contact Centre Jobs

Interact marks 10 years with the creation of 100 UK contact centre jobs Interact is a…

Ascensos Recruitment Drive at Motherwell Contact Centre

A leading Scottish customer service outsourcing firm Ascensos has announced an expansion of its headquarters and…

TTEC EMEA Wins at Global Sourcing Association Awards

TTEC EMEA Wins an Award at the Global Sourcing Association (GSA) Professional Awards 2021 TTEC Holdings,…

VeriCall Listed on Educational Hub & Win Contact Centre Awards

VeriCall Listed on Leading Procurement Portal The Educational Hub & Wins Two More Gold Awards for…

go-centric Expands Wordforce to more than 1,000 across UK

Glasgow-based contact centre go-centric has rapidly expanded its workforce and now has more than 1,000 employees.…

Ventrica on Crown Commercial Services Framework

Ventrica secures place as a supplier on Government’s Crown Commercial Services Framework Ventrica, a leading European…

Major Contact Centre Receives Living Wage accreditation

Glasgow-based customer service specialists go-centric have been formally recognised as a real Living Wage employer. go-centric…

Ascensos Invests in Digital Following Contact Centre Expansion

Ascensos, which is headquartered in Motherwell and employs over 3,000 contact centre staff across its network…

Capita Signs Contact Centre Contract Renewal with RSPCA

Capita today announces it has signed a customer service/contact centre contract renewal with the RSPCA for…

go-centric On UK Gov Framework For Contact Centres

Glasgow-based go-centric has been awarded a place on a major UK Government procurement framework to deliver…

Ventrica Announce Launch of Jamaica Contact Centre

Ventrica is first British-based BPO to open in Jamaica – Ventrica the fast-growth multilingual customer service…

Contact Centre Outsource Sitel Group Completes Acquisition of Sykes

Contact Centre Outsource Sitel Group Completes Acquisition of Sykes Enterprises, Inc. In accordance with the announcement…

Ascensos Continues Expansion with Cape Town Contact Centre

Ascensos has announced its expansion into South Africa with the opening of a new contact centre…

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