NICE Named Top Provider for Voice of the Customer by Metrigy – NICE VoC customers achieved…
Category: – Awards
ResQ Finalists at UK National Contact Centre Awards
ResQ, the UK’s leading outsourced contact centre specialists, has announced it has become Finalists for this…
Talkdesk Named Leaders in Magic Quadrant for CCaaS
Talkdesk again named a Leader in the 2021 Gartner® Magic Quadrant™ for CCaaS. (contact Centre as…
NICE CXone Gets Top Honours for Contact Centre Platforms
NICE CXone Gets Top Honours for Contact Centre Platforms in Metrigy Research NICE’s end-to-end integrated contact…
NICE Top Provider for Conversational AI & Chatbots
NICE Recognised as a Top Provider for Conversational AI Applications and Chatbots by Metrigy Metrigy research…
PCI Pal wins Best Compliance Product at the CX Awards 2022
PCI Pal has set the standard in the Best Compliance Product category; a fantastic achievement and…
Babble Awarded Five9 Contact Centre Partner of the Year
Babble awarded Five9 Contact Centre Partner of the Year for the third consecutive year Babble’s market-leading…
CallMiner Win Contact Centre Automation Solution Award
CallMiner Named Automation Contact Centre Solution of the Year at CCW Excellence Awards The CallMiner Conversation…
NICE Leader in SPARK MatrixTM Voice of the Customer
NICE Named a Leader in 2021 SPARK MatrixTM for Voice of the Customer NICE have announced…
Calabrio Named an Exemplary Vendor in Ventana Research
Calabrio Named an Exemplary Vendor in Ventana Research’s 2022 Contact Centre Agent Management Value Index Report…
UK National Contact Centre Awards Open for Nominations
UK National Contact Centre Awards open for 2022 nominations From today, contact centres across the UK…
Content Guru Storms to Victory at Contact Centre Awards
Content Guru Storms to Victory at European Contact Centre and Customer Service Awards 2021 Content Guru,…
Sitel Group Named Three-Time Winner at Contact Centre Awards
Sitel Group® Named Three-Time Winner at European Contact Centre & Customer Service Awards 2021 Sitel Group,…
Wales’ Contact Centres Reunites to Celebrate Pandemic Heroes
The heroes of Wales contact centre industry have been reunited and celebrated at the 23rd annual…
The ECCCSA Contact Centre Awards 2021 Winners Announced
The winners of the largest and most credible awards programme in Europe dedicated to the customer…
TTEC EMEA Wins a Gold at ECCCSA Awards 2021
TTEC EMEA wins a Gold award at the European Contact Centre & Customer Service Awards 2021…
NICE CXone Overall Leader in Contact Centre as a Service
NICE CXone Named Overall Leader in 2021 SPARK Matrix™ for Contact Centre as a Service Report Receiving…
PCI Pal Wins at the WorkL Workplace of the Year Awards
PCI Pal® wins three accolades at the WorkL Workplace of the Year Awards PCI Pal, the…
North East Contact Centre Awards Winners Announced
North East Contact Centre Awards 2021 Celebrates the Best in the Business – Winners of the…